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All42,266Opened786Unresolved5,628Resolved13,366Rejected22,486
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Our verdict Player stopped responding

1ACasino - Player’s bonus hasn’t been granted.

Closed Submitted: 22 Jun 2020
Disputed amount: €20
Safety Index 2.5 Very low
Our verdict Case closed

Golden Pokies Casino - Player’s struggling to withdraw her winnings.

Resolved Submitted: 22 Jun 2020
Disputed amount: A$200
Safety Index 2.9 Very low
Our verdict No reaction policy

Fortune Clock Casino - Player’s having difficulties withdrawing his winnings.

Unresolved Submitted: 21 Jun 2020
Black points: 104
Disputed amount: €3,500
Safety Index 5.2 Below average
Our verdict Unjustified complaint

Casino SuperWins - Player’s winnings have been reduced to x20 of his last deposit.

Closed Submitted: 21 Jun 2020
Disputed amount: £432.4
Safety Index 4.7 Low
Our verdict Player stopped responding

7 Reels Casino - Player’s account has been closed.

Closed Submitted: 21 Jun 2020
Disputed amount: $200
Safety Index 7.9 Above average
Our verdict Player stopped responding

Joka Room Casino - Player’s struggling to log into his account.

Closed Submitted: 21 Jun 2020
Disputed amount: A$100
Safety Index 2.3 Very low
Our verdict Player stopped responding

Leonmonaco Casino - Player’s deposit has never been credited into her account.

Closed Submitted: 21 Jun 2020
Disputed amount: 249.9 kr
Safety Index 1.7 Very low
Our verdict Unjustified complaint

Wager Beat Casino - Player’s lost all his winnings because he couldn’t successfully verify his account.

Closed Submitted: 20 Jun 2020
Disputed amount: A$6,000
Safety Index 3.3 Very low
Our verdict Case closed

Enzo Casino - Player wishes to close her casino account.

Resolved Submitted: 20 Jun 2020
Disputed amount: €2,000
Safety Index 4.5 Low
Our verdict Unjustified complaint

Jellybean Casino - Player’s winnings have been confiscated due to 30% maximum bet rule.

Closed Submitted: 20 Jun 2020
Disputed amount: €700
Safety Index 4.5 Low
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