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Case closed Our verdict

Player stopped responding

Disputed amount: €200

Vulkan Vegas Casino - Player’s experiencing difficulties accessing his account.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 15 Apr 2020
Case closed Our verdict

Other

Disputed amount: €12,000

Winorama Casino - Player’s withdrawal has been delayed.

Winorama Casino
Safety Index:Below average Submitted: 15 Apr 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €25,000

Joo Casino - Player’s requesting deposit refund and part of his winnings to be reimbursed.

Joo Casino
Safety Index:High Submitted: 15 Apr 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €3,500

Casinochan - Player complains that he didn’t win anything.

Casinochan
Safety Index:Above average Submitted: 15 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$15,000

Wager Beat Casino - Player’s enquiring about safety of KYC verification process.

Wager Beat Casino
Safety Index:Low Submitted: 14 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €40

Rich Palms Casino - Player’s enquiring about bonus conditions.

Rich Palms Casino
Safety Index:High Submitted: 14 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$2,000

1xSlots Casino - Player is struggling to withdraw her winnings.

1xSlots Casino
Safety Index:High Submitted: 14 Apr 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: $3,950

BlackDiamondCasino - Player’s winnings have been confiscated.

BlackDiamondCasino
Safety Index:Low Submitted: 14 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €701

Spela Casino - Player’s winnings from promotional play have been voided.

Spela Casino
Safety Index:Above average Submitted: 14 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: 7,905 $

BETWINNER Casino - Player has been struggling to complete KYC verification for more than 2 months.

BETWINNER Casino
Safety Index:Below average Submitted: 14 Apr 2020
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