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Jackpot.com Casino Review

Casino closed

Jackpot.com Casino has been closed and no longer operates.

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Lottomatrix Operations Limited
2016
< $1,000,000
  • Texas
OverviewUser reviews4Safety Index explainedDiscussion1

Casino closed

Jackpot.com Casino has been closed and no longer operates.

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Jackpot.com Casino Review

We've thoroughly reviewed Jackpot.com Casino and gave it a Below average Safety Index. This casino has some good qualities, but also a lot of negatives because of which it's better to play elsewhere. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Jackpot.com Casino is related to other online casinos listed below and its rating is also positively influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Jackpot.com Casino is a smaller online casino revenue-wise. It's part of a group of related casinos. However, this group is still quite small even when evaluated as a whole. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We have found no relevant complaints about this casino.

Warning: Jackpot.com Casino has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

As we already mentioned, Jackpot.com Casino has a Below average Safety Index. That means that while it's not completely bad, it does have some negative qualities because of which it's advisable to look for a better online casino to play at.

Games
Show all

No slots
No roulette
No blackjack
No betting
No video poker
No bingo
No baccarat
No jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games

Language options

English website
All languages (2)
English customer support
All languages (2)
No live chat

Game providers

    Positives

    • Mobile casino application for Android
    • Simple and clean website design
    • Lottery is available

    Negatives

    • Not all of the terms and conditions are translated to the language option provided on the website
    • Fees associated with some deposit methods

    Interesting facts

    • Medium sized casino popular in American continent
    Author & Guarantor: Endri Kaleshi Last updated: 27 Apr 2023 Anything incorrect or missing? Let me know
    Casino Bonuses

    Jackpot.com Casino bonuses

    Browse all bonuses offered by Jackpot.com Casino, including their no deposit bonus offers and first deposit welcome bonuses.

    Casino Guru

    We want players to understand gambling.

    User reviews (4)

    User reviews of Jackpot.com Casino

    This is a place to share experience with Jackpot.com Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Not enough reviews

    Rated by 4 users

    Very positivePositiveNeutralNegativeVery negative

    Do you have any experience with this casino?

    Write a review

    Casino Guru

    We want players to understand gambling.

    • 2 months ago
    This is probably one of my favorite casinos they always fix problems very quickly
    • withdrawals are fast
    • Problems resolved fast
    • Nice selection of games
    • Searching for a game can be more or less impossible in the Search bar
    • 1 year ago
    So I have been playing at Jackpot.com uk for I would say 5/6 months and all was well my account was verified and I made deposits and withdrawals. Now they are withholding 3withdrawals asking for more documents .. I’ve sent them passport , driving licence, letter proving my address and statements from both my bank accounts with some transactions covered but clearly my name, address, and account details are all visible.. I was under the impression that withdrawals can not be withheld when they ask for more documents.. I just feel that something is not right these casinos happily take deposits but when it comes to withdrawals they make it so hard for us customers.. UKGC clearly states that a casino cannot request further verification as a condition of withdrawal if they could have requested it earlier. Yet it seems as though this is exactly what they are doing.
    • None this casino doesn’t deserve any positive mentions
    • Absolutely no positives
    • Nice games
    • I don’t have any positives
    • Holding withdrawals even though they have all my personal information
    Jackpot.com Casino
    Dear Player,

    Please note that after analyzing your request Jackpot.com teams have duly confirmed that your withdrawal requests have been processed.

    Accordingly, kindly note that our Customer Experience Team has sent you an email with further details, explaining the verification process and informed you that your withdrawal requests have been processed.

    We hope that the matter will be now settled to our mutual satisfaction. Should you require any additional information our Customer Experience Team does remain at your entire disposal.



    Thank you and best regards,

    Jackpot.com Customer Experience Team
    • 2 years ago
    Oh dear dear, that’s a first time I have experience like this.
    Asked me to send verification documents- I did! I live in Northern Ireland for over 10years but my nationality is Lithuania, because was born there. And they start questioning me why my passport/nationality is not matching country where I logged in from etc.
    Is casinos now are making racist comments?
    Disgusted!
    Waiting on my withdrawal now with sadness and hurt feelings how can someone can treat people like this 😢
    • Good casino
    • Not good customer service
    Safety Index explained

    Safety Index of Jackpot.com Casino explained

    Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Jackpot.com Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

    Safety Index:Below average6.4/10
    One of smaller casinos, based on our research and estimates
    We consider the casino's T&Cs to be somewhat unfair
    Not found on any relevant casino blacklist
    No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
    We also considered other factors, which had a slightly negative impact on the casino's Safety Index
    The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

    Has this casino done something unfair to you?

    Submit a complaint

    Unfair terms and conditions

    • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

    Complaints about Jackpot.com Casino and related casinos (12)

    12All0Opened0Not solved6Solved6Rejected

    Complaints directly about Jackpot.com Casino

    Show more complaints (+2)
    Discussion

    Jackpot.com Casino Discussion

    Discuss anything related to Jackpot.com Casino with other players, share your opinion, or get answers to your questions.

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    Payment methods

    Jackpot.com Casino payment methods

    Currencies
    USD
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