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All42,266Opened786Unresolved5,628Resolved13,366Rejected22,486
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Our verdict Case closed

BlackDiamondCasino - Player’s withdrawal has been delayed.

Resolved Submitted: 20 Jul 2020
Disputed amount: €2,900
Safety Index 3.5 Low
Our verdict Case closed

White Lion Casino - Player’s winnings have been cancelled.

Resolved Submitted: 20 Jul 2020
Disputed amount: €5,214
Safety Index 3.3 Very low
Our verdict Player stopped responding

Fortune Clock Casino - Player’s withdrawal has been delayed.

Closed Submitted: 19 Jul 2020
Disputed amount: €160
Safety Index 5.2 Below average
Our verdict No reaction policy

Parimatch Casino BR - Player’s account has been blocked.

Unresolved Submitted: 19 Jul 2020
Black points: 91
Disputed amount: €1,070
Safety Index 5.7 Below average
Our verdict Player stopped responding

Spin Palace Casino - The player’s asked for a refund of her deposits.

Closed Submitted: 19 Jul 2020
Disputed amount: $4,906.27
Safety Index 8.5 High
Our verdict Player stopped responding

House Of Pokies Casino - Player’s having difficulties withdrawing his winnings.

Closed Submitted: 19 Jul 2020
Disputed amount: A$601
Safety Index 2.9 Very low
Our verdict Case closed

Casoola Casino - Player’s struggling to complete KYC verification.

Resolved Submitted: 18 Jul 2020
Disputed amount: £1,402
Safety Index 5.5 Below average
Our verdict Case closed

Joka Room Casino - Casino website doesn’t load properly.

Resolved Submitted: 18 Jul 2020
Disputed amount: A$100
Safety Index 2.3 Very low
Our verdict Player stopped responding

Casino765 - Player’s balance has disappeared.

Closed Submitted: 18 Jul 2020
Disputed amount: €200
Safety Index 6.4 Below average
Our verdict Case closed

Casino Fantastik - Player’s attempt to close his account has been overlooked.

Resolved Submitted: 18 Jul 2020
Disputed amount: €50
Safety Index 2.5 Very low
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