HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44274Opened931Not solved5544Solved12499Rejected25300
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: Can$650

Spin Million Casino - Player is struggling to withdraw her winnings due to unfinished KYC verification.

Spin Million Casino
Safety Index:Low Submitted: 04 Sep 2020
Unresolved Our verdict

No reaction policy, good regulator

Black points: 39
Disputed amount: £143

Royal Slots Casino - Player’s struggling to verify her account.

Royal Slots Casino
Safety Index:Above average Submitted: 04 Sep 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 10,000 ₱

PNXBet Casino - Player’s struggling to withdraw their winnings.

PNXBet Casino
Safety Index:Low Submitted: 04 Sep 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,600

Slot Wolf Casino - Player’s bonus winnings have been cancelled.

Slot Wolf Casino
Safety Index:Above average Submitted: 04 Sep 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €750

PrinceAli Casino - Player’s struggling to complete account verification.

PrinceAli Casino
Safety Index:Above average Submitted: 04 Sep 2020
Resolved Our verdict

Case closed

Disputed amount: €50.2

Slot Wolf Casino - Player’s struggling to withdraw his winnings.

Slot Wolf Casino
Safety Index:Above average Submitted: 04 Sep 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $300

Roobet Casino - Player’s son has deposited funds into casino account without father’s consent.

Roobet Casino
Safety Index:Above average Submitted: 04 Sep 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $100

Vegas Rush Casino - Player has been accused of opening multiple accounts.

Vegas Rush Casino
Safety Index:Low Submitted: 04 Sep 2020
Resolved Our verdict

Case closed

Disputed amount: $700

Funclub Casino - Player’s struggling to withdraw No Deposit bonus winnings.

Funclub Casino
Safety Index:Below average Submitted: 04 Sep 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$4,800

GetSlots Casino - Player’s withdrawals have never reached his bank account.

GetSlots Casino
Safety Index:High Submitted: 04 Sep 2020
Show more complaints (+10)
Showing 40,971 - 40,980 of 44,274 complaints
1...4097 4098 4099...4428
Go to pageof 4,428 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news