HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44274Opened931Not solved5545Solved12499Rejected25299
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €400

Johnny Kash Casino - Player wishes to transfer casino account.

Johnny Kash Casino
Safety Index:Very low Submitted: 04 Sep 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €25

321CryptoCasino - Player’s criticizing false advertisement of bonus.

321CryptoCasino
Safety Index:Above average Submitted: 03 Sep 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$1,700

Bonza Spins Casino - Player is struggling to withdraw his winnings due to unfinished KYC verification.

Bonza Spins Casino
Safety Index:Low Submitted: 03 Sep 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 8,500 ₴

777 Original Casino - Player’s account has been blocked.

777 Original Casino
Safety Index:Above average Submitted: 03 Sep 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 156
Disputed amount: €2,204.3

Casollo Casino - Player’s withdrawal has been delayed.

Casollo Casino
Safety Index:Very low Submitted: 03 Sep 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €300

BetterDice Casino - Player requests a refund of deposits.

BetterDice Casino
Safety Index:Low Submitted: 03 Sep 2020
Resolved Our verdict

Case closed

Disputed amount: €850

BondiBet Casino - Player’s withdrawal has been delayed.

BondiBet Casino
Safety Index:Below average Submitted: 03 Sep 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 500
Disputed amount: 4,173.04 RM

Ez7win Casino - Player's account has been blocked.

Ez7win Casino
Safety Index:Low Submitted: 03 Sep 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €500

Explosino Casino - Player's withdrawal has been delayed.

Explosino Casino
Safety Index:Very low Submitted: 03 Sep 2020
Unresolved Our verdict

Insufficient evidence from casino

Black points: 2344
Disputed amount: €3,300

Wild Jackpots Casino - Player's winnings have been voided.

Wild Jackpots Casino
Safety Index:Below average Submitted: 03 Sep 2020
Show more complaints (+10)
Showing 40,981 - 40,990 of 44,274 complaints
1...4098 4099 4100...4428
Go to pageof 4,428 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news