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All42,269Opened779Unresolved5,628Resolved13,370Rejected22,492
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Our verdict Case closed

Casino MGA - Player’s withdrawal has been delayed.

Resolved Submitted: 10 Dec 2020
Disputed amount: €800
Safety Index 2.2 Very low
Our verdict Player stopped responding

Spin Million Casino - Player’s winnings were confiscated.

Closed Submitted: 10 Dec 2020
Disputed amount: C$1,500
Safety Index 2.8 Very low
Our verdict Player stopped responding

BetWorld247 Casino - Player's bonus was cacelled.

Closed Submitted: 10 Dec 2020
Disputed amount: €7,000
Safety Index 2.9 Very low
Our verdict Player stopped responding

WinBet Casino BG - The casino website is not loading properly.

Closed Submitted: 10 Dec 2020
Disputed amount: ??
Safety Index 8.9 High
Our verdict No reaction policy

Pokie Mate Casino - Player’s winnings from the bonus have been cancelled.

Unresolved Submitted: 10 Dec 2020
Black points: 130
Disputed amount: €4,500
Safety Index 4.3 Low
Our verdict No reaction

Win British Casino - Failed self-exclusion.

Unresolved Submitted: 10 Dec 2020
Black points: 11
Disputed amount: £50
Safety Index 7.2 Above average
Our verdict Case closed

V.Vegas Casino - Player’s request for self-exclusion has been ignored.

Resolved Submitted: 10 Dec 2020
Disputed amount: €340
Safety Index 9.8 Very high
Our verdict Case closed

InstantPay Casino - Player’s deposit has never been credited into her account.

Resolved Submitted: 09 Dec 2020
Disputed amount: €100
Safety Index 8.2 High
Our verdict Player stopped responding

Africasino - Player’s withdrawal has been delayed.

Closed Submitted: 09 Dec 2020
Disputed amount: €7,000
Safety Index 5.0 Below average
Our verdict Player stopped responding

Mondobets Casino - Player’s account has been blocked.

Closed Submitted: 09 Dec 2020
Disputed amount: €126
Safety Index 8.5 High
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