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All40,701Opened887Unresolved5,284Resolved12,796Rejected21,734
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Our verdict Player stopped responding

Nordicasino - Player is questioning obligatory deposit.

Closed Submitted: 07 Sep 2020
Disputed amount: €120
Safety Index 1.9 Very low
Our verdict Other

Mosbets Casino - Player’s winnings from sports betting have been declined.

Closed Submitted: 07 Sep 2020
Disputed amount: €316.29
Safety Index 6.4 Below average
Our verdict Unjustified complaint

Slot10 Casino - Player’s account has been suspended.

Closed Submitted: 07 Sep 2020
Disputed amount: €10,000
Safety Index 2.3 Very low
Our verdict Player stopped responding

Infinity Casino - Player’s withdrawal has been delayed.

Closed Submitted: 07 Sep 2020
Disputed amount: £994
Safety Index 5.5 Below average
Our verdict No reaction policy

Fortune Clock Casino - Player’s struggling to withdraw his winnings.

Unresolved Submitted: 07 Sep 2020
Black points: 9
Disputed amount: 8,000 Kč
Safety Index 5.2 Below average
Our verdict Player stopped responding

Casino Moons - Player’s winnings from No Deposit bonus have been cancelled.

Closed Submitted: 06 Sep 2020
Disputed amount: A$100
Safety Index 7.0 Above average
Our verdict Player stopped responding

Joka Room Casino - Player’s withdrawal has been delayed.

Closed Submitted: 06 Sep 2020
Disputed amount: A$4,000
Safety Index 2.3 Very low
Our verdict Unjustified complaint

Winfest Casino - Player’s winnings from the bonus have been cancelled.

Closed Submitted: 06 Sep 2020
Disputed amount: €2,000
Safety Index 8.7 High
Our verdict Other

BetterDice Casino - Player’s having difficulties withdrawing her winnings.

Closed Submitted: 06 Sep 2020
Disputed amount: £1,835
Safety Index 3.6 Low
Our verdict Regulator: Casino was right

Casino Planet - Player’s bonus winnings have been cancelled.

Closed Submitted: 05 Sep 2020
Disputed amount: €2,500
Safety Index 7.1 Above average
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