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All43,565Opened886Unresolved5,846Resolved13,816Rejected23,017
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Our verdict Unjustified complaint

LuckyDreams Casino - The player's winnings were voided. The complaint was rejected as the player breached the casino's bonus terms.

Closed Submitted: 02 Jan 2022
Disputed amount: €1,000
Safety Index 6.6 Above average
Our verdict Player stopped responding

Four Crowns Casino - The player's withdrawal is delayed.

Closed Submitted: 02 Jan 2022
Disputed amount: A$300
Safety Index 0.0 Very low
Our verdict Case closed

V.Vegas Casino - The player's account got blocked.

Resolved Submitted: 02 Jan 2022
Disputed amount: ¥65,000
Safety Index 9.8 Very high
Our verdict Case closed

BetOriginal Casino - The player's winnings were capped.

Resolved Submitted: 01 Jan 2022
Disputed amount: €91
Safety Index 4.8 Low
Our verdict Player stopped responding

Solverde.pt Casino - Player complains that he didn’t win anything.

Closed Submitted: 01 Jan 2022
Disputed amount: €2,000
Safety Index 9.8 Very high
Our verdict Player stopped responding

Premier Casino - Player’s struggling to withdraw his winnings.

Closed Submitted: 01 Jan 2022
Disputed amount: €2,000
Safety Index 9.0 Very high
Our verdict Case closed

Beem Casino - Player’s attempt to self-exclude from the casino has been overlooked.

Resolved Submitted: 01 Jan 2022
Disputed amount: €600
Safety Index 2.4 Very low
Our verdict Unjustified complaint

MyStake Casino - Player has succeeded in opening an account from a restricted country.

Closed Submitted: 01 Jan 2022
Disputed amount: €1,400
Safety Index 9.7 Very high
Our verdict Case closed

V.Vegas Casino - Player's winnings have been confiscated.

Resolved Submitted: 01 Jan 2022
Disputed amount: 112,413 kr
Safety Index 9.8 Very high
Our verdict Player stopped responding

Pulp Casino - Player’s attempt to close her account has been overlooked.

Closed Submitted: 01 Jan 2022
Disputed amount: £268.15
Safety Index 2.5 Very low
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