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All39,078Opened977Unresolved5,058Resolved12,306Rejected20,737
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Our verdict No reaction

WPokies Casino - Player is experiencing difficulties withdrawing his winnings.

Unresolved Submitted: 09 Apr 2020
Black points: 448
Disputed amount: A$5,000
Safety Index:Very low
Our verdict No reaction

GW Casino - Player is experiencing difficulties withdrawing her winnings.

Unresolved Submitted: 08 Apr 2020
Black points: 263
Disputed amount: A$17,000
Safety Index:Low
Our verdict No reaction policy

Four Crowns Casino - Player’s questioning fairness of game software.

Unresolved Submitted: 08 Apr 2020
Black points: 7
Disputed amount: €45
Safety Index:Very low
Our verdict Unjustified complaint

Fortune Clock Casino - Player’s withdrawal has been delayed due to uncomplete KYC verification.

Closed Submitted: 08 Apr 2020
Disputed amount: €1,200
Safety Index:Below average
Our verdict Case closed

Casino Venetian - Player’s two deposits have never been credited to her account.

Resolved Submitted: 08 Apr 2020
Disputed amount: €80
Safety Index:Low
Our verdict Case closed

Slotman Casino - Player’s account has been closed due to alleged self-exclusion.

Resolved Submitted: 08 Apr 2020
Disputed amount: A$92
Safety Index:High
Our verdict Case closed

Casoola Casino - Player’s deposit has never been credited to their account.

Resolved Submitted: 08 Apr 2020
Disputed amount: €20
Safety Index:Below average
Our verdict Case closed

Casino Venetian - Player wishes to close his casino account.

Resolved Submitted: 08 Apr 2020
Disputed amount: €30
Safety Index:Low
Our verdict Player stopped responding

Casino Venetian - Player’s “Refer a Friend” bonus hasn’t been granted.

Closed Submitted: 07 Apr 2020
Disputed amount: €30
Safety Index:Low
Our verdict Player stopped responding

Casino Venetian - Player is struggling to withdraw her winnings.

Closed Submitted: 07 Apr 2020
Disputed amount: €1,772.82
Safety Index:Low
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