HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,528Opened903Not solved4,829Solved11,475Rejected22,321
Active filters: Casino:
Clear all filters
Case closed Our verdict

Unjustified complaint

Disputed amount: €500

Wildz Casino - Player is complaining about live games.

Wildz Casino
Safety Index:High Submitted: 10 May 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €800

Craze Play Casino - Player’s having difficulties withdrawing his winnings.

Craze Play Casino
Safety Index:Above average Submitted: 10 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €500

EuroCasino - Player’s bonus winnings have been cancelled.

EuroCasino
Safety Index:High Submitted: 10 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: ??

SuperCat Casino - Player couldn’t redeem No Deposit bonus due to geolocation.

SuperCat Casino
Safety Index:Very low Submitted: 10 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: Can$500

Casinochan - Player’s struggling to complete KYC verification.

Casinochan
Safety Index:Above average Submitted: 09 May 2020
Unresolved Our verdict

Against fair gambling

Black points: 304
Disputed amount: €704.01

Spicy Spins Casino - Player’s winnings have been confiscated.

Spicy Spins Casino
Safety Index:Low Submitted: 09 May 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: A$12,500

True Blue Casino - Player’s winnings were confiscated due to maximum cash-out.

True Blue Casino
Safety Index:Above average Submitted: 09 May 2020
Resolved Our verdict

Case closed

Disputed amount: €1,000

Apollo Slots Casino - Player’s struggling to withdraw her winnings.

Apollo Slots Casino
Safety Index:Below average Submitted: 09 May 2020
Resolved Our verdict

Case closed

Disputed amount: Can$5

Spin247 Casino - Player’s deposit has never been credited to his account.

Spin247 Casino
Safety Index:Above average Submitted: 09 May 2020
Resolved Our verdict

Case closed

Disputed amount: €1,750

Mr. Green Casino - Player’s withdrawals have been delayed.

Mr. Green Casino
Safety Index:High Submitted: 09 May 2020
Show more complaints (+10)
Showing 38,091 - 38,100 of 39,528 complaints
1...3,809 3,810 3,811...3,953
Go to pageof 3,953 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news