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All38,223Opened1,045Unresolved4,890Resolved11,968Rejected20,320
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Our verdict Case closed

GoodWin Casino - Player is having difficulties withdrawing money to his MasterCard.

Resolved Submitted: 25 Feb 2020
Disputed amount: $500
Safety Index:Above average
Our verdict Justified complaint

Casino SuperWins - Player’s winnings from real money play have been cancelled.

Unresolved Submitted: 25 Feb 2020
Black points: 261
Disputed amount: €600.12
Safety Index:Low
Our verdict Player stopped responding

PureWin Casino - Player’s deposit bonus has not been activated.

Closed Submitted: 25 Feb 2020
Disputed amount: 3,980 INR
Safety Index:Below average
Our verdict Unjustified complaint

Mr. James Casino - Player’s winnings from bonus play have been reduced to x10 of his last deposit.

Closed Submitted: 24 Feb 2020
Disputed amount: €661
Safety Index:Very low
Our verdict Case closed

Winorama Casino - Player has received lower withdrawal that has been requested originally.

Resolved Submitted: 24 Feb 2020
Disputed amount: NZ$200
Safety Index:Very low
Our verdict Player stopped responding

Joka Room Casino - Player is experiencing difficulties withdrawing his winnings.

Closed Submitted: 23 Feb 2020
Disputed amount: A$2,000
Safety Index:Very low
Our verdict Unjustified complaint

Enzo Casino - Player is having difficulties to withdraw her winnings from bonus play.

Closed Submitted: 23 Feb 2020
Disputed amount: €4,500
Safety Index:Low
Our verdict Case closed

BlackDiamondCasino - Player’s account has been disabled.

Resolved Submitted: 23 Feb 2020
Disputed amount: €125
Safety Index:Low
Our verdict Player stopped responding

Stay Lucky Casino - Player is not pleased with his withdrawal being spit in two instalments.

Closed Submitted: 23 Feb 2020
Disputed amount: €5,000
Safety Index:Very low
Our verdict Unjustified complaint

Club Lounge Casino - Player lost all the funds after unwanted bonus has been activated in his account.

Closed Submitted: 23 Feb 2020
Disputed amount: £750
Safety Index:Very low
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