HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,832Opened910Unresolved5,308Resolved12,822Rejected21,792
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

The Sun Play Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 26 Jul 2021
Black points: 17
Disputed amount: £160
Safety Index 9.1 Very high
Our verdict No reaction

Fruity Chance Casino - Player’s struggling to complete the account verification.

Unresolved Submitted: 26 Jul 2021
Black points: 107
Disputed amount: €350
Safety Index 3.4 Very low
Our verdict Player stopped responding

PureWin Casino - Player’s questioning wagering requirements.

Closed Submitted: 26 Jul 2021
Disputed amount: 25,000 INR
Safety Index 6.0 Below average
Our verdict Uncertain case

Jeetplay Casino - Player’s winnings have been cancelled.

Unresolved Submitted: 26 Jul 2021
Black points: 1,052
Disputed amount: 802,019.38 INR
Safety Index 4.8 Low
Our verdict Player stopped responding

Iron Joker Casino - Player’s struggling to withdraw her winnings.

Closed Submitted: 26 Jul 2021
Disputed amount: 25,000 ₴
Safety Index 8.0 High
Our verdict Case closed

Wild Casino - Player is struggling to redeem a check from the casino.

Resolved Submitted: 25 Jul 2021
Disputed amount: $950.13
Safety Index 5.0 Below average
Our verdict Player stopped responding

V.Vegas Casino - Player’s struggling to complete the account verification.

Closed Submitted: 25 Jul 2021
Disputed amount: €600
Safety Index 9.8 Very high
Our verdict Player stopped responding

V.Vegas Casino - Player’s struggling to complete account verification.

Closed Submitted: 25 Jul 2021
Disputed amount: €1,000
Safety Index 9.8 Very high
Our verdict Unjustified complaint

Bets724 Casino - Player’s struggling to withdraw her winnings.

Closed Submitted: 25 Jul 2021
Disputed amount: £1,000
Safety Index 3.9 Low
Our verdict Player stopped responding

Slotum Casino - The player's withdrawal has been declined.

Closed Submitted: 25 Jul 2021
Disputed amount: €50
Safety Index 7.1 Above average
Show more complaints (+10)
Showing 37,331 - 37,340 of 40,832 complaints
1...3,733 3,734 3,735...4,084
Go to pageof 4,084 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.