HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,119Opened973Unresolved5,064Resolved12,313Rejected20,769
Active filters: Casino:
Clear all filters
Sort
Our verdict Insufficient evidence from player

Wild Casino - Player complains about overall casino experience.

Closed Submitted: 03 Dec 2020
Disputed amount: ??
Safety Index:Below average
Our verdict Player stopped responding

Winner Casino - Player’s deposit has never been credited to her casino account.

Closed Submitted: 03 Dec 2020
Disputed amount: Mex$4,000
Safety Index:Above average
Our verdict Player stopped responding

Casino de las Américas - Player is struggling to access his account.

Closed Submitted: 03 Dec 2020
Disputed amount: ??
Safety Index:Above average
Our verdict Case closed

V.Vegas Casino - Player’s attempt to self-exclude herself has been overlooked.

Resolved Submitted: 03 Dec 2020
Disputed amount: €100
Safety Index:Very high
Our verdict Player stopped responding

Löwen Play Casino - Player has been experiencing technical difficulties.

Closed Submitted: 03 Dec 2020
Disputed amount: €10
Safety Index:Very high
Our verdict No reaction policy

Svenplay Casino - Player’s struggling to verify her account.

Unresolved Submitted: 03 Dec 2020
Black points: 113
Disputed amount: €2,670
Safety Index:Low
Our verdict No reaction

Speedybet Casino - Player withdrawal has been delayed.

Unresolved Submitted: 03 Dec 2020
Black points: 205
Disputed amount: €4,800
Safety Index:Very high
Our verdict Case closed

Winorama Casino - Player’s asked to finish the wagering requirements.

Resolved Submitted: 03 Dec 2020
Disputed amount: €42
Safety Index:Very low
Our verdict Other

MyStake Casino - Player’s deposit limit hasn’t been applied.

Closed Submitted: 03 Dec 2020
Disputed amount: ??
Safety Index:Very high
Our verdict Delayed payment, likely paid

888 Casino PT - Player’s withdrawal has been delayed.

Unresolved Submitted: 03 Dec 2020
Black points: 39
Disputed amount: €10
Safety Index:High
Show more complaints (+10)
Showing 36,961 - 36,970 of 39,119 complaints
1...3,696 3,697 3,698...3,912
Go to pageof 3,912 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.