HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37567Opened973Not solved4946Solved10470Rejected21178
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €133

BondiBet Casino - Player’s account is blocked.

BondiBet Casino
Safety Index:Below average Submitted: 13 Jan 2020
Unresolved Our verdict

Insufficient evidence from casino

Black points: 469
Disputed amount: €702

Slottica Casino - Player is concerned about his winnings.

Slottica Casino
Safety Index:Very low Submitted: 13 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: NZ$100

Jini Casino - Player hasn’t received a bonus.

Jini Casino
Safety Index:Low Submitted: 13 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$80.22

Play Your Bet Casino - Player’s deposit never reached his casino account.

Play Your Bet Casino
Safety Index:Low Submitted: 13 Jan 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: 2,955 руб

Surf Casino - Player’s withdrawal was cancelled due to a multiple account accusation.

Surf Casino
Safety Index:Below average Submitted: 13 Jan 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,400

Spintropolis Casino - Player’s winnings were cancelled.

Spintropolis Casino
Safety Index:Very low Submitted: 13 Jan 2020
Unresolved Our verdict

No reaction, good regulator

Black points: 146
Disputed amount: €1,200

No Account Casino - Player lost money due to a technical glitch.

No Account Casino
Safety Index:Very high Submitted: 13 Jan 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 178
Disputed amount: 5,500 ₴

HITLOTO Casino - Player’s withdrawal is delayed.

HITLOTO Casino
Safety Index:Very low Submitted: 13 Jan 2020
Resolved Our verdict

Case closed

Disputed amount: €7,300

Malina Casino - Player is unable to withdraw his winnings due to a problem with wire transfers.

Malina Casino
Safety Index:High Submitted: 13 Jan 2020
Resolved Our verdict

Case closed

Disputed amount: ??

Dublinbet Casino - Player’s account was closed, but the player requires an overview of his deposits and withdrawals.

Dublinbet Casino
Safety Index:Below average Submitted: 13 Jan 2020
Show more complaints (+10)
Showing 36,941 - 36,950 of 37,567 complaints
1...3694 3695 3696...3757
Go to pageof 3,757 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news