HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37582Opened968Not solved4946Solved10477Rejected21191
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €70

Winorama Casino - Long withdrawal process.

Winorama Casino
Safety Index:Below average Submitted: 20 Jan 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: 3,000 руб

Surf Casino - Player’s winnings have been voided.

Surf Casino
Safety Index:Below average Submitted: 20 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: Can$27,000

Spin Casino - Player did not get his winnings.

Spin Casino
Safety Index:Above average Submitted: 20 Jan 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 100
Disputed amount: $20

Coinopen Casino - Player could not play a game.

Coinopen Casino
Safety Index:Fresh casino Submitted: 20 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €50

Surf Casino - Player’s winnings have been confiscated.

Surf Casino
Safety Index:Below average Submitted: 20 Jan 2020
Resolved Our verdict

Case closed

Disputed amount: $41.61

SlotV Casino - Player’s deposit failed, but the money got deducted from his account.

SlotV Casino
Safety Index:Above average Submitted: 20 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $52

Surf Casino - Player’s winnings have been confiscated.

Surf Casino
Safety Index:Below average Submitted: 20 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €50

Golden Reels Casino - Player’s bonus is not valid.

Golden Reels Casino
Safety Index:Below average Submitted: 19 Jan 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 223
Disputed amount: €1,600

Nordicasino - Player’s winnings have been voided.

Nordicasino
Safety Index:Very low Submitted: 19 Jan 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 393
Disputed amount: A$5,800

Bonza Spins Casino - Player’s winnings have been voided.

Bonza Spins Casino
Safety Index:Very low Submitted: 19 Jan 2020
Show more complaints (+10)
Showing 36,911 - 36,920 of 37,582 complaints
1...3691 3692 3693...3759
Go to pageof 3,759 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news