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Unresolved Our verdict

No reaction policy, good regulator

Black points: 32
Disputed amount: £420

MONOPOLY Casino - Player’s account was closed after being discovered that he has self-excluded himself from sister casino.

MONOPOLY Casino
Safety Index:Very high Submitted: 28 Feb 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €1,050

N1 Casino - Player’s struggling to complete KYC verification.

N1 Casino
Safety Index:High Submitted: 28 Feb 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €10

mr.play Casino - Player’s criticizing false advertisement of bonus.

mr.play Casino
Safety Index:High Submitted: 28 Feb 2020
Resolved Our verdict

Case closed

Disputed amount: €150

Kassu Casino - Player’s deposit has never been credited to her account.

Kassu Casino
Safety Index:Above average Submitted: 28 Feb 2020
Resolved Our verdict

Case closed

Disputed amount: €100

Quatro Casino - Player’s deposit has never been credited to his account.

Quatro Casino
Safety Index:High Submitted: 28 Feb 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 173
Disputed amount: €2,000

Casino Venetian - Player’s having difficulties withdrawing her winnings.

Casino Venetian
Safety Index:Very low Submitted: 28 Feb 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: ??

Wager Beat Casino - Player has been experiencing difficulties closing his account.

Wager Beat Casino
Safety Index:Low Submitted: 28 Feb 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 10,000 RM

CasinoJR - Player’s account has been blocked.

CasinoJR
Safety Index:Above average Submitted: 28 Feb 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$8,000

BondiBet Casino - Player’s winnings from bonus have been cancelled.

BondiBet Casino
Safety Index:Below average Submitted: 27 Feb 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €210

Winorama Casino - Player’s account has been closed due to deposit sent from 3rd party credit card.

Winorama Casino
Safety Index:Below average Submitted: 27 Feb 2020
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