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All37,689Opened1,051Unresolved4,808Resolved11,805Rejected20,025
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Our verdict Unjustified complaint

Slot10 Casino - Player’s balance has disappeared.

Closed Submitted: 07 Aug 2020
Disputed amount: €1,190
Safety Index:Very low
Our verdict Case closed

BetterDice Casino - Player’s having difficulties withdrawing his winnings.

Resolved Submitted: 07 Aug 2020
Disputed amount: €1,415
Safety Index:Low
Our verdict Player stopped responding

24M Casino - Player has self-excluded from sister casino.

Closed Submitted: 07 Aug 2020
Disputed amount: £795
Safety Index:Very low
Our verdict Unjustified complaint

Thebes Casino - Player’s winnings have been confiscated.

Closed Submitted: 07 Aug 2020
Disputed amount: A$3,300
Safety Index:Below average
Our verdict Case closed

Casino Fantastik - Player’s having difficulties withdrawing his winnings.

Resolved Submitted: 07 Aug 2020
Disputed amount: €1,000
Safety Index:Very low
Our verdict Player stopped responding

Casinochan - Player’s complaining about not receiving a bonus.

Closed Submitted: 07 Aug 2020
Disputed amount: C$50
Safety Index:High
Our verdict Player stopped responding

Four Crowns Casino - Player complains that she didn’t win anything.

Closed Submitted: 07 Aug 2020
Disputed amount: £400
Safety Index:Very low
Our verdict Player stopped responding

Palms Bet Casino - Player cannot log in to her account.

Closed Submitted: 06 Aug 2020
Disputed amount: 250 лв
Safety Index:High
Our verdict Player stopped responding

Jackpot Mobile Casino - Player is questioning verification process.

Closed Submitted: 06 Aug 2020
Disputed amount: £180
Safety Index:Below average
Our verdict Case closed

Vulkan Vegas Casino - Player’s struggling to complete the KYC.

Resolved Submitted: 06 Aug 2020
Disputed amount: €4,550
Safety Index:Very high
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