HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,047Opened908Unresolved5,349Resolved12,908Rejected21,882
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

NordSlot Casino - Player’s winnings haven’t been rewarded.

Closed Submitted: 10 Jan 2022
Disputed amount: €20
Safety Index 7.1 Above average
Our verdict Player stopped responding

32Red Casino UK - Player’s account has been blocked.

Closed Submitted: 10 Jan 2022
Disputed amount: £18,000
Safety Index 9.3 Very high
Our verdict Case closed

Silverplay Casino - Player is struggling to withdraw her winnings.

Resolved Submitted: 10 Jan 2022
Disputed amount: €1,000
Safety Index 5.4 Below average
Our verdict Case closed

BluVegas Casino - Player has been asked to provide documents for additional verification.

Resolved Submitted: 10 Jan 2022
Disputed amount: C$7,000
Safety Index 4.6 Low
Our verdict Case closed

LiliBet Casino - Player’s winnings were confiscated.

Resolved Submitted: 10 Jan 2022
Disputed amount: €582
Safety Index 8.7 High
Our verdict Case closed

PokerStars Casino PT - Player’s winnings have been reduced.

Resolved Submitted: 10 Jan 2022
Disputed amount: €683
Safety Index 7.4 Above average
Our verdict Player stopped responding

7 Reels Casino - Player’s bonus winnings have been voided.

Closed Submitted: 10 Jan 2022
Disputed amount: $1,100
Safety Index 7.9 Above average
Our verdict Player stopped responding

Stoiximan Casino - Player’s complaining about customer support.

Closed Submitted: 10 Jan 2022
Disputed amount: €100
Safety Index 9.8 Very high
Our verdict Unjustified complaint

Galactic Wins Casino - Player’s bonus winnings have been voided.

Closed Submitted: 10 Jan 2022
Disputed amount: C$1,594
Safety Index 6.4 Below average
Our verdict Insufficient evidence from casino

Cyber.bet Casino - Player has been accused of opening multiple accounts.

Unresolved Submitted: 10 Jan 2022
Black points: 640
Disputed amount: $800
Safety Index 2.1 Very low
Show more complaints (+10)
Showing 36,241 - 36,250 of 41,047 complaints
1...3,624 3,625 3,626...4,105
Go to pageof 4,105 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.