HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37603Opened978Not solved4946Solved10481Rejected21198
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €15

Triumph Casino - Player’s deposits have never been credited to his account.

Triumph Casino
Safety Index:Very low Submitted: 28 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €200

BondiBet Casino - Player’s winnings from Free Spins have been confiscated.

BondiBet Casino
Safety Index:Below average Submitted: 27 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €50

VoodooDreams Casino - Player’s questioning wagering rules.

VoodooDreams Casino
Safety Index:Low Submitted: 27 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €3,200

WinVegasPlus Casino - Player’s several requests to block himself from the casino have been overlooked.

WinVegasPlus Casino
Safety Index:Very low Submitted: 27 May 2020
Resolved Our verdict

Case closed

Disputed amount: £1,000

Casino765 - Player’s several requests to impose deposit limits have been overlooked.

Casino765
Safety Index:Low Submitted: 27 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €70

Jellybean Casino - Player’s withdrawal has been delayed.

Jellybean Casino
Safety Index:Very low Submitted: 27 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: Can$9,500

Joka Room Casino - Player’s withdrawals have been delayed.

Joka Room Casino
Safety Index:Very low Submitted: 27 May 2020
Resolved Our verdict

Case closed

Disputed amount: €860

Lord of the Spins Casino - Player’s withdrawal has been delayed.

Lord of the Spins Casino
Safety Index:Very low Submitted: 27 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: R2,300

SpinBetter Casino - Player’s struggling to withdraw his winnings.

SpinBetter Casino
Safety Index:High Submitted: 27 May 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €900

bCasino - Player’s bonus winnings have been cancelled.

bCasino
Safety Index:Below average Submitted: 27 May 2020
Show more complaints (+10)
Showing 35,721 - 35,730 of 37,603 complaints
1...3572 3573 3574...3761
Go to pageof 3,761 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news