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All37,732Opened1,037Unresolved4,808Resolved11,837Rejected20,050
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Our verdict Player stopped responding

Betway Casino - Player’s having difficulties withdrawing her winnings.

Closed Submitted: 12 Nov 2020
Disputed amount: €377
Safety Index:Very high
Our verdict No reaction policy

Jokerino Casino - Player is experiencing technical difficulties while playing casino games.

Unresolved Submitted: 12 Nov 2020
Black points: 20
Disputed amount: €60
Safety Index:Very low
Our verdict No reaction policy

Royal Planet Casino - Player’s having difficulties withdrawing her winnings.

Unresolved Submitted: 11 Nov 2020
Black points: 12
Disputed amount: $500
Safety Index:Below average
Our verdict Case closed

BlackDiamondCasino - Player’s account has been blocked.

Resolved Submitted: 11 Nov 2020
Disputed amount: €3,660
Safety Index:Low
Our verdict Player stopped responding

Raging Bull Casino - Player’s withdrawal has been delayed and account blocked.

Closed Submitted: 11 Nov 2020
Disputed amount: A$56,000
Safety Index:Above average
Our verdict Player stopped responding

Casino Intense - Player’s withdrawal has been delayed.

Closed Submitted: 11 Nov 2020
Disputed amount: €100
Safety Index:Very low
Our verdict Player stopped responding

Casino SuperWins - Player’s withdrawal has been rejected.

Closed Submitted: 11 Nov 2020
Disputed amount: £1,945
Safety Index:Low
Our verdict Other

Planetwin365 Casino IT - Player’s winnings have been voided.

Closed Submitted: 11 Nov 2020
Disputed amount: €400
Safety Index:Very high
Our verdict Unjustified complaint

LightCasino - Player is struggling to withdraw his winnings.

Closed Submitted: 11 Nov 2020
Disputed amount: €500
Safety Index:Above average
Our verdict Case closed

Dozenspins Casino - Player’s winnings from sports betting have been declined.

Resolved Submitted: 10 Nov 2020
Disputed amount: €1,698
Safety Index:Very high
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