HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37646Opened1010Not solved4948Solved10483Rejected21205
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €100

Win Paradise Casino - Player’s account has been deactivated.

Win Paradise Casino
Safety Index:Low Submitted: 05 Jul 2020
Case closed Our verdict

Other

Disputed amount: $300

Funclub Casino - Player has some problems with No Deposit bonuses.

Funclub Casino
Safety Index:Below average Submitted: 05 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: €1,400

Casino Intense - Player’s several requests for self-exclusion have been overlooked.

Casino Intense
Safety Index:Very low Submitted: 05 Jul 2020
Case closed Our verdict

Other

Disputed amount: €170

Megaslot Casino - Player’s bonus winnings have disappeared from his account.

Megaslot Casino
Safety Index:Above average Submitted: 05 Jul 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 390
Disputed amount: A$1,385

WPokies Casino - Player has experienced technical glitch.

WPokies Casino
Safety Index:Very low Submitted: 05 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €13,000

Nomini Casino - Player’s account has been blocked.

Nomini Casino
Safety Index:Very high Submitted: 05 Jul 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 205
Disputed amount: €921

CrownCas Casino - Player’s two withdrawals have been delayed.

CrownCas Casino
Safety Index:Very low Submitted: 05 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €30

Paradise Casino - Player’s criticizing false advertisement of bonus.

Paradise Casino
Safety Index:Above average Submitted: 05 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €10

MelBet Casino - Casino website is not loading properly.

MelBet Casino
Safety Index:Above average Submitted: 05 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €100

Ruby Slots Casino - Player’s struggling to withdraw No Deposit bonus winnings.

Ruby Slots Casino
Safety Index:High Submitted: 05 Jul 2020
Show more complaints (+10)
Showing 35,201 - 35,210 of 37,646 complaints
1...3520 3521 3522...3765
Go to pageof 3,765 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news