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All39,420Opened968Unresolved5,124Resolved12,391Rejected20,937
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Our verdict Player stopped responding

Mr. Vegas Casino - Player complains that he didn’t receive Free Spins.

Closed Submitted: 15 Dec 2021
Disputed amount: €15
Safety Index 9.2 Very high
Our verdict Case closed

Gioo Casino - Player’s struggling to complete the account verification.

Resolved Submitted: 15 Dec 2021
Disputed amount: €300
Safety Index 7.4 Above average
Our verdict No reaction

All Star Games Casino UK - Player’s struggling to complete KYC verification.

Unresolved Submitted: 14 Dec 2021
Black points: 203
Disputed amount: £902
Safety Index 9.1 Very high
Our verdict Case closed

Nine Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 14 Dec 2021
Disputed amount: €600
Safety Index 8.8 High
Our verdict Case closed

iviCasino - Player’s withdrawal has been delayed.

Resolved Submitted: 14 Dec 2021
Disputed amount: €99
Safety Index 4.1 Low
Our verdict No reaction

CasinoWinBig - Player is suggesting that his country should have been listed between restricted ones.

Unresolved Submitted: 14 Dec 2021
Black points: 136
Disputed amount: €600
Safety Index 3.9 Low
Our verdict No reaction policy

Lucky Wins Casino - Player’s requesting a full deposit refund.

Unresolved Submitted: 14 Dec 2021
Black points: 25
Disputed amount: €100
Safety Index 0.5 Very low
Our verdict Unjustified complaint

SuperBoss Casino - Player has been struggling to withdraw his winnings.

Closed Submitted: 14 Dec 2021
Disputed amount: €5,537
Safety Index 8.7 High
Our verdict Case closed

Ybet Casino - Player’s withdrawals have been delayed.

Resolved Submitted: 14 Dec 2021
Disputed amount: €7,000
Safety Index 4.4 Low
Our verdict Player stopped responding

Solverde.pt Casino - Player’s account has been blocked.

Closed Submitted: 14 Dec 2021
Disputed amount: €345
Safety Index 9.7 Very high
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