HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37293Opened1014Not solved4936Solved10346Rejected20997
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction, passive regulator

Black points: 694
Disputed amount: $1,600

Crypt Casino - Player’s struggling to complete KYC verification.

Crypt Casino
Safety Index:Low Submitted: 24 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: €380

Casino765 - Player’s withdrawal has been delayed.

Casino765
Safety Index:Low Submitted: 24 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €10

ICE36 Casino - Player’s criticizing false advertisement of bonus.

ICE36 Casino
Safety Index:High Submitted: 24 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: £1,000

Casinobtc.bet - Player’s winnings have been reduced to x10 of her last deposit.

Casinobtc.bet
Safety Index:Very low Submitted: 24 Jul 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: 9,000 Rp

Jungle Raja Casino - Player has been accused of opening multiple accounts.

Jungle Raja Casino
Safety Index:Above average Submitted: 24 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: Mex$1,500

Casino Winner - Player’s deposit has never been credited into his account.

Casino Winner
Safety Index:High Submitted: 24 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$1,320

Raging Bull Slots Casino - Player’s account has been blocked.

Raging Bull Slots Casino
Safety Index:Above average Submitted: 23 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$20

Johnny Kash Casino - The casino website is not loading properly.

Johnny Kash Casino
Safety Index:Very low Submitted: 23 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: €7,700

Mr Bet Casino - Player’s winnings from promotional play have been voided.

Mr Bet Casino
Safety Index:Very high Submitted: 23 Jul 2020
Unresolved Our verdict

No reaction policy, good regulator

Black points: 310
Disputed amount: £6,000

Grosvenor Casinos - Player’s account has been blocked.

Grosvenor Casinos
Safety Index:High Submitted: 23 Jul 2020
Show more complaints (+10)
Showing 34,551 - 34,560 of 37,293 complaints
1...3455 3456 3457...3730
Go to pageof 3,730 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news