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Case closed Our verdict

Unjustified complaint

Disputed amount: €66,000

Wild Pharao Casino - Player’s winnings have been reduced.

Wild Pharao Casino
Safety Index:Very low Submitted: 06 Dec 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: €25

Pulp Casino - Player has experienced a technical glitch while playing.

Pulp Casino
Safety Index:Very low Submitted: 06 Dec 2021
Resolved Our verdict

Case closed

Disputed amount: €100

LuckyDreams Casino - Player’s deposit has never been credited to his casino account.

LuckyDreams Casino
Safety Index:Above average Submitted: 06 Dec 2021
Resolved Our verdict

Case closed

Disputed amount: €210

Vegadream Casino - Player's withdrawal has been delayed.

Vegadream Casino
Safety Index:Above average Submitted: 06 Dec 2021
Resolved Our verdict

Case closed

Disputed amount: €2,800

Mr Sloty Casino - Player’s withdrawal has been delayed.

Mr Sloty Casino
Safety Index:Very low Submitted: 06 Dec 2021
Case closed Our verdict

Player stopped responding

Disputed amount: A$3,000

Golden Pokies Casino - Player’s winnings from a bonus were capped.

Golden Pokies Casino
Safety Index:Low Submitted: 06 Dec 2021
Resolved Our verdict

Case closed

Disputed amount: Can$50

Wheelz Casino - Player's account has been blocked.

Wheelz Casino
Safety Index:High Submitted: 06 Dec 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 395
Disputed amount: 5,000 $

K9Win Casino - Player’s account has been closed.

K9Win Casino
Safety Index:Below average Submitted: 05 Dec 2021
Resolved Our verdict

Case closed

Disputed amount: $2,100

Club Player Casino - Player’s struggling to withdraw her winnings.

Club Player Casino
Safety Index:Above average Submitted: 05 Dec 2021
Case closed Our verdict

Player stopped responding

Disputed amount: $2,000

Buzzluck Casino - Player’s struggling to complete KYC verification.

Buzzluck Casino
Safety Index:High Submitted: 05 Dec 2021
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