Jana's career has always been about people. Having worked in various industries, whether its banking or insurance, player complaints are of great importance for her. This is also why she is dedicated to creating the best casino reviews for players so that their experience of Casino Guru is almost fl...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Jana K.
Author
Jana Kopecká
Casino Analyst & Complaint Specialist
Jana's career has always been about people. Having worked in various industries, whether its banking or insurance, player complaints are of great importance for her. This is also why she is dedicated to creating the best casino reviews for players so that their experience of Casino Guru is almost fl...
Not all payment methods are available for all countries
Casino screenshots
In-depth review
LuckyElf Casino was tested by our casino review team. They used our casino review methodology to look at its strong points and the areas that need work. Our team checked the casino's Terms and Conditions, licenses, player complaints, support, and limits. They used these to find out if this casino is safe and honest or a risk to players.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Our review gave LuckyElf Casino a High Safety Index of 8.2. You can feel confident about its fairness and safety. Read our LuckyElf Casino review to discover more about this casino and decide whether it is a suitable option for you.
Safety Index – LuckyElf Casino fairness and safety
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of LuckyElf Casino, we read and assessed Terms and Conditions of LuckyElf Casino in-depth. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.
Based upon our estimates and collected information, we consider LuckyElf Casino a big online casino. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
To our knowledge, LuckyElf Casino is absent from any significant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All of that, together with other factors considered in our review, has resulted in LuckyElf Casino having a Safety Index of 8.2, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.
Note: LuckyElf Casino is linked to 2 other online casinos, based on the information we've collected. The Safety Index of LuckyElf Casino takes into account the qualities of all the interconnected online casinos.
LuckyElf Casino Terms and Conditions
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of LuckyElf Casino to be somewhat unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Complaints from LuckyElf Casino players
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 0 black points.
LuckyElf Casino user reviews and feedback
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Our database has a total of 17 user reviews of LuckyElf Casino, giving it a Mixed User feedback rating. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Company information and licenses of LuckyElf Casino
LuckyElf Casino is in the ownership of Metlait SRL and has an annual revenue estimate greater than $1,000,000. This makes it a small to medium-sized online casino according to our classification.
LuckyElf Casino holds licenses issued by licensing authorities in these geographic areas: New Brunswick (Tobique Gaming Commission), Comoros (Anjouan Gaming).
Withdrawal limits, win limits, and payment method options
LuckyElf Casino supports 25 payment methods. This includes: Neteller, Skrill, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, Neosurf, Bitcoin (BTC), Bank transfer, Ulster Bank, Bank of Ireland, Allied Irish Banks (AIB), Tether (USDT), Interac, Rapid Transfer, CashtoCode, MiFinity, Bitcoin Cash (BCH), Revolut, Jetonbank, Coinspaid, Ethereum (ETH), Dogecoin (DOGE), Litecoin (LTC), ING Bank.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 3,000 per day
EUR 250,000 per spin
EUR 7,500 per week
EUR 15,000 per month
USD 3,000 per day
USD 7,500 per week
USD 15,000 per month
CAD 3,000 per day
CAD 7,500 per week
CAD 15,000 per month
AUD 3,000 per day
AUD 7,500 per week
AUD 15,000 per month
NZD 3,000 per day
NZD 7,500 per week
NZD 15,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Support and language availability
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. In the table below, you can see an overview of language options at LuckyElf Casino.
Language
Website
Customer support
Live chat
English
24/7
German
24/7
French
24/7
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at LuckyElf Casino, account problems, withdrawals, or other issues, it holds significant value for us. The customer support at LuckyElf Casino came across as good in our tests.
Casino games and slots available at LuckyElf Casino
LuckyElf Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 125 providers. This includes NetEnt, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Belatra Games, MrSlotty, Relax Gaming, Bullshark Games, Lucky Games, Jelly, Turbo Games, Platipus, Slotopia, Suits & Royals, Lucky Streak, Amigo Gaming, Trusty Gaming, Wildcat Gaming, Mancala Gaming, Boomerang Studios, NetGaming, Slightly Edgy, Black Cat Games, Galaxsys, Flatdog, Fish & Chips Games, Reevo, Bitpunch, Enjoy Gaming, Zerplaay Games, Mascot Gaming, Hazzo Games, Four Leaf Gaming, Amusnet, PG Soft (Pocket Games Soft), Reel Play, Ela Games, Pineapple Play, 100HP Gaming, Neotopia gaming, JINX Gaming, Iconic21 (BETER Live), AvatarUX, Peter & Sons, Kitsune Studios, 3 Oaks Gaming, Pragmatic Play POP, CT Interactive, Shady Lady, Games Global, Reel Web (Playtech), Winfinity, 4ThePlayer, Tornado Games, AceRun, Smartsoft Gaming, Formula Spin, Swintt, SpinOn, Backseat Gaming, Lakka Studios, Bulletproof Games, Ad Lunam, Reflex Gaming, Mad Hat Games, Ace Roll, Spribe, Foxhound Games, TrueLab Games, NowNow Gaming, Bang Bang Games, Onlyplay, R3SPIN, Nucleus Gaming, Penguin King, VoltEnt, Gamebeat, Good Times Studios, Koala Games, Fugaso, Plati+, Felix Gaming, Champion Club, Aloha Gaming, Retro Gaming, Gamzix, 1spin4win, Zillion Games, Popiplay, Apparat Gaming, InOut, PatePlay, Clawbuster, Triple Cherry, Hacksaw Gaming, Netgame, Print Studios, Ruby Play, Orbital Gaming, Dreamspin, Ka Gaming.
Bonuses and codes offered by LuckyElf Casino
Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.
At present, there are 8 bonuses from LuckyElf Casino in our database, including:
40 FREE SPINS on Hold My Beer (TrueLab)
40 FREE SPINS on Jack O'Wild
100% up to $1,000 and 50 extra spins
100% up to $700 and 50 extra spins
50% up to $1,500 and 50 extra spins
50 EXTRA SPINS on Devil's Wager (Gamebeat)
50% up to $1,500 and 50 extra spins
75% up to $800 and 50 extra spins
Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.
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Company info
Owner
Metlait SRL
Operator
Metlait SRL
Established
2022
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of LuckyElf Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casinoBig group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Positive
Low win limit: €250,000 / spin or game round
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at LuckyElf Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12
Not Available: 3
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
The wide game selection was appreciated, but players also reported issues with lagging, low RTP, and unfavorable spin results.
Casino Bonuses
LuckyElf Casino bonuses
Browse all bonuses offered by LuckyElf Casino, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that LuckyElf Casino does not offer any bonuses to players from your country.
Loyalty program
LuckyElf Casino offers a loyalty program. Here is what you can get for achieving a higher status:
Personal managerCashbackFree tournamentsBirthday giftHigher withdrawal limitsCustom gifts
Summary of player reviews
Guru AI
Players frequently complained about bonus inaccuracies and challenging wagering terms, overshadowing any positive feedback.
Payment methods
Payments
Browse an overview of payment methods supported by LuckyElf Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(25)
Payment methods (25)
Transaction limits
Withdrawal limits
$15,000
per month
$7,500
per week
$3,000
per day
Win limits
€250,000
Per spin
Currencies
Traditional
Supported Fiat currencies.
USDCADEURAUDNOKNZD
Crypto
Supported crypto currencies.
BCHBTCDOGEETHLTCUSDT
Summary of player reviews
Guru AI
Feedback is balanced, but many experienced canceled or delayed withdrawals. Convenient, fast payments were appreciated.
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
3 languages
EnglishFrenchGerman
All languages (3)
English
French
German
Live chat
Available in
3 languages
EnglishFrenchGerman
All languages (3)
English
French
German
Customer support:
Available in
3 languages
EnglishFrenchGerman
All languages (3)
English
French
German
Live chat rating
Good
Average response time: Instant
Based on 6 tests
Date and tester
Response time
Rating
30 Sep 2026
Jana K.
Instant
Average
15 Aug 2025
Ayberk A.
Not measured
Good
25 Jan 2025
Ayberk A.
Not measured
Good
10 Jun 2024
Veronika F.
Not measured
Good
01 Jun 2023
Natalia B.
Not measured
Good
01 Jun 2022
Michal K.
Not measured
Good
Summary of player reviews
Guru AI
Many players found customer support unhelpful and unprofessional, particularly during the verification process, despite some positive chat experiences.
User reviews
User reviews of LuckyElf Casino
This is a place to share experience with LuckyElf Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Mixed
Rated by 17 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Summary of player reviews
Guru AI
Website and app usability leans positive, with reviewers appreciating the experience. However, feedback indicates issues with games, bonuses, and customer support, as negative comments outweigh positive ones in those areas.
Casino Guru
We want players to understand gambling.
Browse user reviews
All
Bonuses (7)
Support (6)
Games (8)
Payments (13)
Website and app (7)
• 2 weeks ago
1‑Star Review: Lucky Elf Casino — Rude Support and Straight Theft
Lucky Elf Casino flat‑out stole my $100 deposit. I deposited funds, their system dumped the money into the wrong wallet, and they openly admit the $100 is in their account. They’re not denying it, they’re not confused, they’re not investigating — they’re just refusing to return it or credit it to my balance.
That’s not an error. That’s not a misunderstanding. That’s theft, plain and simple.
And their customer service? Rude, dismissive, and completely uninterested in helping. The support chat acts like you’re annoying them by asking for your own money back. Zero professionalism, zero accountability, zero effort. Just attitude and stonewalling while they sit on your deposit.
A casino that: - takes your money, - admits they have it, - refuses to give it back, - and treats you like garbage when you ask for help
is a scam, not a casino.
Lucky Elf Casino gets one star only because zero isn’t an optio
Customer service
Rude staff
• 2 months ago
I signed up at this casino without any particular expectations, just thinking about giving it a try. After playing for a while, getting my bearings and getting the hang of the interface, I decided to check out the withdrawal process. Frankly, I was a little nervous, as there's always some uncertainty with your first withdrawal. But to my pleasant surprise, everything went extremely smoothly. It was an easy and enjoyable experience, which immediately boosted my confidence in the casino.
The withdrawal process was a pleasant surprise
Pleasant and intuitive interface
I was a little nervous, but everything went well
• 5 months ago
I have changed my review, which was pretty good anyway. I think verification can be a bit of a pain, but I have to say once the payment is approved, it reaches my account within a few minutes. Get your documents approved before you play it makes it much faster.
Very fast payout once your payment has been accepted, reached my account within minutes.
• 8 months ago
Had a nice experience playing here. Verification took 1 hr and withdrawal came after 10 hrs. I couldn’t find Pragmatic Play, maybe due to my location. Another thing that I didn’t liked was when playing with bonus, the new games were not allowed which had same mechanics as the other ones and volatility. E.g you could play Le bandit but you couldn’t play Ze zeus.
Fast withdrawal
High selection of games
Nice iterface
• 1 year ago
Over 2 weeks ago I was playing 3 Golden Carts at 4$ a spin. 8th bonus spin froze. It remained frozen for 3 days. All other games worked. I showed video and photograph proof to Lucky Elf demanding verification and compensation as the game max is 250,000$. They acknowledged proof. They have sent me 15 emails saying they have sent it to the appropriate department, along for my patience. They have done nothing. Any serious player should avoid Hollycorn casinos. They keep their ownership secret and they are with Curacso licensing that doesn’t even have a functional email and doesn’t respond or acknowledge customer complaints. Any casino that doesn’t show good faith snd accountability when they err needs to be shut down. Avoid!
Horrible treatment of players
They show no accountability
Owner names withheld which shows lack of transparency
No bonuses for VIP players
• 1 year ago
I can only say good things about Luckyelf Casino. There are many no-deposit bonuses as well as good deposit bonuses. The site is very easy to navigate, the chat always responds promptly and is always helpful. All common payment methods are available. Withdrawal requests are processed within a few hours at most. Highly recommended.
Ich kann über das luckyelf casino nur Gutes sagen.Es gibt viele bonis ohne einzahlung sowie such gute einzahlungs bonus. Die Seite ist sehr übersichtlich, der Chat antwortet immer sofort und hilft einem immer.Es gibt alle gängigen zahlungsmethoden. Auszahlungsanfragen werden in höchstens ein paar Stunden bearbeitet. Nur weiter zu empfehlen
Fast payout, good bonuses
Schnelle Auszahlung ,gute bonis
• 2 years ago
Has to be one of the best casinos I have played at. The customer support is fantastic and they literally have the fastest payout I have experienced at any casino. Highly recommend.
• 2 years ago
Seems like there is a pattern of difficulty to verify your account, also agree that the messages from support are not helpful. I contacted support, they told me to write a letter indicating my deposit details, after submitting screen shots, bank statement, gigadat email confirmation. The letter also was rejected, even though they asked me to write this. Talk about running around in circles. I have played at other Hollycorn casinos which were always pretty good, unfortunately, this is a bad apple...
lots of games to play
very unprofessional support, not able to help with verification, its been weeks of going back and forth with them always cancelling the withdrawal request..
• 2 years ago
Be extremely careful when dealing with this casino!! They are liars and will spin any story to get out of payment! Used a bonus spins and won $88 but the amount that went into the player account for wagering was $5. When support was contacted they told me it was part of the bonus t&c's. When I questioned where I could find these t&c's she sent me a pic of the bonus card and directed me to the back. I triple checked that and there is no mention of any of this anywhere. I then sent her a pic of the back of the card showing there was no mention of this. After sending this i realised they were not going to be honest and credit the amount so i went and played my $5. Once she seen that the wagering was in progress she made the excuse that as it was in progress you could no longer see the t&Cs even though that photo was sent BEFORE any wagering was started. By this time I didn't care I use the bonus on casinos to test them out before putting any of my own money in them and this casino failed miserably and i wouldnt come back here if someone payed me to. If they will lie about a bonus that you have almost zero chance of wagering and withdrawing on I could only imagine what they would be like for an actual withdrawal of your own money.
None!!
Scam casino
Liars
Useless support
• 3 years ago
The Biggest Scam Casino Ever. I made several deposits via jeton and most recently mifinity. After I had really won a small amount, I wanted to pay it out.. No chance 😂😂 the only option for payment is jeton bank transfer etc. There is the option mifinity not to deposit only to pay out. According to money laundering, the payout must take place in the same way as the deposit...
I then simply tried jeton because I only used jeton and mifinity and therefore only verified them. The payout was canceled after 12 hours with the reason I should pay out to mifinity, bank transfer or visa. As already mentioned, there is neither Visa nor mifinity to choose from. The chat is incompetent and brings no help. Please pay me via bank transfer. Why should I do this if I've never deposited via bank transfer?
In short a scam casino!!!! Keep your hands off the store!!!
FRAUD!!!!
Das größte Scam Casino überhaupt. Ich habe mehrere Einzahlungen gemacht via jeton und zuletzt mifinity. Nachdem ich dann wirklich einen kleinen Betrag gewonnen hatte wollte ich diesen dann auch auszahlen.. Keine Chance 😂😂 zur Auszahlung steht nur jeton Bank Transfer etc. Es gibt die Option mifinity nicht zum einzahlen nur zum auszahlen. Laut Geldwäsche gesetzt muss die Auszahlung auf dem selben Weg wie die Einzahlung stattfinden...
Ich hab dann einfach mit jeton probiert da ich ja nur jeton und mifinity genutzt habe und dementsprechend auch nur diese verifiziert habe. Die Auszahlung wurde nach 12 Stunden abgebrochen mit der Begründung ich soll auf mifinity, Bank Transfer oder visa auszahlen. Wie schon erwähnt gibt es weder Visa noch mifinity zur Auswahl. Der Chat ist inkompetent und bringt keine Hilfe. Ich solle doch bitte via Bank Transfer auszahlen. Wieso sollte ich das tun wenn ich nie per Bank Transfer eingezahlt habe?
Kurz gesagt ein Scam Casino!!!! Lasst die Finger von dem Laden!!!
BETRUG!!!!
There is nothing
Es gibt's nichts
There are hardly any games and you get cheated
Es gibt kaum Spiele und man wird betrogen
I have to write something here, but there are many positive things
Ich muss hier was schreiben es gibt aber jucht positives
Bad support
Schlechter support
you will be cheated
Du wirst betrogen
Deposits in seconds Withdrawals impossible
Einzahlungen in Sekunden Auszahlungen unmöglich
Scam casino
Scam casino
hands off
Finger weg
• 3 years ago
Actually a good casino, but there are things that bother me a lot. Page design and navigation is simple and clear. Support always available! Unfortunately few game providers. What bothers me a lot is the duration of the deposits. Had a few deposits and had to wait at least 2 hours for all of them to be credited to my account and max 8 hours which is just way too long. At SKRILL it shows as processed but unfortunately it only comes off hours later and that doesn't happen to me at any other casino. Transfers via SKRILL usually take less than 2 seconds. It is annoying for the player when they have to wait hours for the deposits to be credited. If it wasn't for this point, there would be more stars. But it's a very big annoyance if you have to wait forever because it's not fun at all. Best regards.
Eigentlich ein gutes Casino, aber es gibt Sachen, die mich sehr stören. Seitengestaltung, sowie Navigation ist einfach und übersichtlich. Support immer erreichbar! Leider wenig spiele Anbieter. Was mich sehr stört, ist die Dauer der Einzahlungen. Hatte einige Einzahlungen und musste auf alle mindestens 2 Stunden warten bis sie meinem Konto gutgeschrieben wurden und Maximum 8 Stunden, was einfach viel zu lange ist. Bei SKRILL wird es als verarbeitet angezeigt, aber abkommen tut es bedauerlicherweise erst Stunden später und das passiert mir in keinem anderen Casino. Überweisung per SKRILL dauern normalerweise keine 2 Sekunden. Es ist ärgerlich für den Spieler, wenn er Stunden warten muss, damit die Einzahlungen gutgeschrieben werden. Wäre dieser Punkt nicht, gäbe es mehr Sterne. Aber es ist ein sehr großer Störfaktor, wenn man ewig warten muss, da es so überhaupt keinen Spaß macht. Beste Grüße.
Support is available 24/7.
Support ist 24/7 erreichbar.
Page design is very clear.
Seiten Gestaltung ist sehr übersichtlich.
There are plenty of bonus offers.
Bonus Angebote gibt es reichlich.
Navigation is very easy.
Navigation ist sehr einfach.
Transfers are often credited hours later.
Überweisungen werden oft stunden später gutgeschrieben.
• 3 years ago
Verification here is almost impossible...documents after documents they wont approve even all my documents are 100% legit approved by any other Casinos within minutes, I request withdrawal it has been 3 days now still nothing, will let you know how it goes.
Many games
Games are lagging
Verification is nightmare
Withdrawal takes forever
RTP extremely low
• 3 years ago
Great place to play! Definitely worth paying attention to this casino. Made a deposit of 70 euros, withdrew 560. Withdrawal is fast, no problems!
• 3 years ago
500 euros gambled away in one evening! Not a single free spin worth anything! Out of an average of 20 spins, only one is worth more than the stake!
500 Euro verzockt an einem Abend! Kein einziges Freispiel das etwas wert gewesen wäre! Von durchschnittlich 20 Drehs ist nur einer mehr wert als der Einsatz!
catastrophe
Katastrophe
• 3 years ago
I found this casino from its sister site LevelUp. I received my 50 Free No Deposit spins. Thought I'd make use of the 100% 1st Deposit Bonus. Used my Visa to Deposit and its now 25mins later and my funds still haven't been credit. Use live chat who say please wait a couple of hours. That is a joke if I ever heard one. The whole point of playing online is so its instant. They'll also take the funds out in USD even though I deposited in AUD, so in a few days I'll be charged bank fees for currency exchange. *Edit* it is now 5 hours later, the deposit was successful with their provider, funds gone from my bank but now the casino is saying I declined the transaction- Even though I sent screenshots and now they're asking for proof - I'VE ALREADY SENT THEM PROOF. AVOID THIS SITE
Easy to Navigate
English Chat
Payment processing times
• 4 years ago
can't find history of bettings weird casino
can't find history of bettings weird casino
can't find history of bettings weird casino
• 4 years ago
Currently 3 stars. Time will tell if more stars will be added. Games selection huge! All in all great! But what really annoyed me was the 2nd deposit. Casino Guru advertises a 125% bonus, which is unfortunately not true. I was told by the casino that this is incorrect and the 2 deposit bonus is 75% not 125% and they will contact sas guru team to correct this. Dear Guru Team this is a bit annoying please pay attention to it :)
Momentan 3 Sterne. Die Zeit wird zeigen ob noch Sterne dazukommen. Spiele Auswahl riesig! Alles in allem Top! Was mich aber sehr geärgert hat war die 2 einzahlung. Da wirbt Casino Guru mit einem 125% Bonus was aber leider nicht stimmt. Mir wurde von Casino gesagt das dies falsch sei und der 2 Einzahlungs Bonus 75% beträgt und keine 125% und das sie sas Guru Team kontaktieren werden um dies richtig zu stellen. Liebes Guru Team sowas ist etwas ärgerlich bitte achtet aif sowas :)
2 deposit bonus not 125% as stated by guru but only 75%
2 deposit bonus nicht wie von Guru angegeben 125% sondern nur 75%
Discussion
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