HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42335Opened807Not solved5370Solved11982Rejected24176
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €2,000

Mr Bet Casino - Casino website doesn’t load properly.

Mr Bet Casino
Safety Index:High Submitted: 13 Sep 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €400

Magicazz Casino - Player complains that she didn’t win anything.

Magicazz Casino
Safety Index:Above average Submitted: 13 Sep 2021
Case closed Our verdict

Player stopped responding

Disputed amount: $150

Raging Bull Slots Casino - Player’s withdrawal has been delayed.

Raging Bull Slots Casino
Safety Index:Below average Submitted: 13 Sep 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €2,700

Jackpot Charm Casino - Player’s struggling to receive his winnings.

Jackpot Charm Casino
Safety Index:Low Submitted: 13 Sep 2021
Unresolved Our verdict

Against fair gambling

Black points: 141
Disputed amount: €300

Big5Casino - Player’s struggling to complete account verification.

Big5Casino
Safety Index:Below average Submitted: 13 Sep 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: €2,450

AllReels Casino - Player’s winnings have been cancelled.

AllReels Casino
Safety Index:High Submitted: 13 Sep 2021
Resolved Our verdict

Case closed

Disputed amount: €2,000

Gslot Casino - Player’s struggling to complete the account verification.

Gslot Casino
Safety Index:High Submitted: 13 Sep 2021
Resolved Our verdict

Case closed

Disputed amount: NZ$2,500

Kings Chance Casino - Player’s withdrawal has been delayed.

Kings Chance Casino
Safety Index:Above average Submitted: 13 Sep 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €45

Vesper Casino - Player’s struggling to complete account verification.

Vesper Casino
Safety Index:Very low Submitted: 13 Sep 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: $380,000

Roobet Casino - Player complains that they didn’t win anything.

Roobet Casino
Safety Index:Above average Submitted: 12 Sep 2021
Show more complaints (+10)
Showing 33,841 - 33,850 of 42,335 complaints
1...3384 3385 3386...4234
Go to pageof 4,234 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news