HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43979Opened864Not solved5513Solved12428Rejected25174
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: Can$600

Beem Casino - Player’s winnings have been reduced.

Beem Casino
Safety Index:Very low Submitted: 31 Dec 2021
Resolved Our verdict

Case closed

Disputed amount: €2,500

Vulkan Vegas Casino - Player has been struggling to pass the KYC.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 31 Dec 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €100

Bizzo Casino - Player’s criticizing false advertisement of bonus.

Bizzo Casino
Safety Index:Above average Submitted: 31 Dec 2021
Resolved Our verdict

Case closed

Disputed amount: €800

Hippozino Casino - Player’s struggling to withdraw her winnings.

Hippozino Casino
Safety Index:Above average Submitted: 31 Dec 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €3,000

Beem Casino - Player’s withdrawal has been delayed.

Beem Casino
Safety Index:Very low Submitted: 31 Dec 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €750

Slotozen Casino - The player is unable to verify.

Slotozen Casino
Safety Index:High Submitted: 31 Dec 2021
Case closed Our verdict

Player stopped responding

Disputed amount: Can$317.77

National Casino - The player is unable to verify.

National Casino
Safety Index:Above average Submitted: 31 Dec 2021
Resolved Our verdict

Case closed

Disputed amount: €700

Wild Pharao Casino - The player's withdrawal is delayed.

Wild Pharao Casino
Safety Index:Very low Submitted: 31 Dec 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: $2,000

BitStarz Casino - The player's self-exclusion failed.

BitStarz Casino
Safety Index:Very high Submitted: 30 Dec 2021
Case closed Our verdict

Insufficient evidence from player

Disputed amount: ??

ZAR Casino - The player complains that he didn’t win anything.

ZAR Casino
Safety Index:Below average Submitted: 30 Dec 2021
Show more complaints (+10)
Showing 33,571 - 33,580 of 43,979 complaints
1...3357 3358 3359...4398
Go to pageof 4,398 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news