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Case closed Our verdict

Unjustified complaint

Disputed amount: $120

Rocketpot Casino - Player has succeeded in opening an account from a restricted country.

Rocketpot Casino
Safety Index:Low Submitted: 08 Feb 2022
Resolved Our verdict

Case closed

Disputed amount: €310

MoiCasino - Player's withdrawal hasn't been processed.

MoiCasino
Safety Index:Above average Submitted: 08 Feb 2022
Resolved Our verdict

Case closed

Disputed amount: 1,111 CHF

Bahigo Casino - Player’s winnings have been reduced.

Bahigo Casino
Safety Index:Above average Submitted: 08 Feb 2022
Unresolved Our verdict

Unreasonable excuse

Black points: 7230
Disputed amount: €3,163

Fishka Casino - Player’s struggling to withdraw his winnings.

Fishka Casino
Safety Index:Very low Submitted: 08 Feb 2022
Case closed Our verdict

Unjustified complaint

Disputed amount: €500

Rolletto Casino - Player’s attempts to self-exclude herself have been overlooked.

Rolletto Casino
Safety Index:Above average Submitted: 08 Feb 2022
Case closed Our verdict

Player stopped responding

Disputed amount: €100

Wheelz Casino - Player’s account has been blocked.

Wheelz Casino
Safety Index:High Submitted: 08 Feb 2022
Resolved Our verdict

Case closed

Disputed amount: €329

IceCasino - Player’s struggling to complete account verification.

IceCasino
Safety Index:Very high Submitted: 08 Feb 2022
Resolved Our verdict

Case closed

Disputed amount: €70

Casino Rocket - Player’s deposit has never been credited to his casino account.

Casino Rocket
Safety Index:High Submitted: 08 Feb 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 60
Disputed amount: €600

4 Crowns Casino - Player’s withdrawal has been delayed.

4 Crowns Casino
Safety Index:Very low Submitted: 08 Feb 2022
Case closed Our verdict

Unjustified complaint

Disputed amount: A$110,000

Fair Go Casino - Player’s bonus winnings have been voided.

Fair Go Casino
Safety Index:Below average Submitted: 08 Feb 2022
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