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All39,280Opened846Not solved4,815Solved11,418Rejected22,201
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Resolved Our verdict

Case closed

Disputed amount: €200

Casinorex - Player’s withdrawal has been delayed.

Casinorex
Safety Index:Very high Submitted: 27 Jul 2021
Unresolved Our verdict

Insufficient evidence from casino

Black points: 28,215
Disputed amount: A$37,500

Pokie Place Casino - Player’s struggling to withdraw their winnings.

Pokie Place Casino
Safety Index:Very low Submitted: 27 Jul 2021
Resolved Our verdict

Case closed

Disputed amount: 22,800 S/.

Vulkan Vegas Casino - Player’s account has been blocked.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 27 Jul 2021
Resolved Our verdict

Publicity helped

Black points: 116
Disputed amount: €3,300

Weltbet Casino - Player’s attempts to self-exclude himself have been overlooked.

Weltbet Casino
Safety Index:Very low Submitted: 27 Jul 2021
Resolved Our verdict

Case closed

Disputed amount: €50

Snai Casino - Player’s struggling to complete account verification.

Snai Casino
Safety Index:Above average Submitted: 27 Jul 2021
Resolved Our verdict

Case closed

Disputed amount: €260

Superbit Casino - Player’s withdrawal has been delayed.

Superbit Casino
Safety Index:Fresh casino Submitted: 26 Jul 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 319
Disputed amount: €1,661

Jokerino Casino - Player’s struggling to complete account verification.

Jokerino Casino
Safety Index:Very low Submitted: 26 Jul 2021
Unresolved Our verdict

No reaction policy, good regulator

Black points: 25
Disputed amount: £160

The Sun Play Casino - Player’s withdrawal has been delayed.

The Sun Play Casino
Safety Index:Above average Submitted: 26 Jul 2021
Resolved Our verdict

Case closed

Disputed amount: €2,750

Dream Vegas Casino - Player’s attempts to self-exclude himself have been overlooked.

Dream Vegas Casino
Safety Index:Below average Submitted: 26 Jul 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,800

Mr Bet Casino - Player has been accused of opening multiple accounts.

Mr Bet Casino
Safety Index:High Submitted: 26 Jul 2021
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