HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All46,004Opened970Not solved5,736Solved12,974Rejected26,324
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €2,500

Weltbet Casino - Player complains that he didn’t receive any bonus.

Weltbet Casino
Safety Index:Very low Submitted: 09 May 2022
Resolved Our verdict

Case closed

Disputed amount: €203

FEZbet Casino - Player’s experiencing difficulties withdrawing his winnings.

FEZbet Casino
Safety Index:Very high Submitted: 09 May 2022
Case closed Our verdict

Player stopped responding

Disputed amount: $9,602

Hallmark Casino - Player has been accused of opening multiple accounts.

Hallmark Casino
Safety Index:Below average Submitted: 09 May 2022
Case closed Our verdict

Player stopped responding

Disputed amount: Can$4,512.3

Rolletto Casino - Player's account has been blocked.

Rolletto Casino
Safety Index:High Submitted: 09 May 2022
Unresolved Our verdict

No reaction, passive regulator

Black points: 161
Disputed amount: €700

Chilli Reels Casino - Player's struggling to request a withdrawal.

Chilli Reels Casino
Safety Index:Low Submitted: 09 May 2022
Case closed Our verdict

Player stopped responding

Disputed amount: A$350

Casino Rocket - Player’s struggling to complete account verification.

Casino Rocket
Safety Index:High Submitted: 09 May 2022
Case closed Our verdict

Player stopped responding

Disputed amount: $4,850

Grand Rush Casino - Player has not received their winnings.

Grand Rush Casino
Safety Index:Below average Submitted: 09 May 2022
Unresolved Our verdict

No reaction policy, good regulator

Black points: 92
Disputed amount: 187,000 INR

Casumo Casino - Player's bonus winnings have been confiscated.

Casumo Casino
Safety Index:Below average Submitted: 09 May 2022
Case closed Our verdict

Player stopped responding

Disputed amount: €500

Wild Pharao Casino - Player’s withdrawal has been delayed.

Wild Pharao Casino
Safety Index:Very low Submitted: 09 May 2022
Case closed Our verdict

Other

Disputed amount: €10,000

iBet.com Casino - Player's withdrawal has been delayed.

iBet.com Casino
Safety Index:High Submitted: 09 May 2022
Show more complaints (+10)
Showing 32,531 - 32,540 of 46,004 complaints
1...3,253 3,254 3,255...4,601
Go to pageof 4,601 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news