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All38,492Opened1,021Unresolved4,934Resolved12,089Rejected20,448
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Our verdict Unjustified complaint

Yukon Gold Casino - Player’s account has been blocked.

Closed Submitted: 01 Sep 2022
Disputed amount: C$1,500
Safety Index:Very high
Our verdict Unjustified complaint

JeetCity Casino - Player has experienced a technical glitch while playing.

Closed Submitted: 01 Sep 2022
Disputed amount: ??
Safety Index:Low
Our verdict Player stopped responding

DrueckGlueck Casino DE - Player’s winnings haven’t been received yet.

Closed Submitted: 01 Sep 2022
Disputed amount: €950
Safety Index:Very high
Our verdict No reaction policy

Cherry Fiesta Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 01 Sep 2022
Black points: 29
Disputed amount: €250
Safety Index:Very low
Our verdict Player stopped responding

Parimatch Casino IN - Withdrawal of player's winnings has been delayed.

Closed Submitted: 01 Sep 2022
Disputed amount: 60,090 INR
Safety Index:Below average
Our verdict No reaction policy

Simsinos Casino - Player has been accused of playing a restricted game.

Unresolved Submitted: 31 Aug 2022
Black points: 7
Disputed amount: €99
Safety Index:Below average
Our verdict Uncertain case

24K Casino - Player’s account has been blocked.

Unresolved Submitted: 31 Aug 2022
Black points: 50
Disputed amount: €100
Safety Index:Very low
Our verdict No reaction policy

bet365 Casino - Player’s criticizing Responsible Gaming practices.

Unresolved Submitted: 31 Aug 2022
Black points: 135
Disputed amount: £2,000
Safety Index:Very high
Our verdict Player stopped responding

Slotsi Casino - Player’s attempt to self-exclude from the casino has been overlooked.

Closed Submitted: 31 Aug 2022
Disputed amount: €9,400
Safety Index:High
Our verdict Player stopped responding

Touch Casino - Player’s active balance has disappeared.

Closed Submitted: 31 Aug 2022
Disputed amount: 6,290 kr
Safety Index:Below average
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