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All37,625Opened1,065Unresolved4,794Resolved11,778Rejected19,988
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Our verdict Against fair gambling

Casino Moons - Player’s bonus winnings were voided.

Unresolved Submitted: 08 Oct 2022
Black points: 38
Disputed amount: C$700
Safety Index:Above average
Our verdict Unjustified complaint

PalmSlots Online Casino - Player’s dissatisfied with obligatory deposit wagering before withdrawing funds.

Closed Submitted: 08 Oct 2022
Disputed amount: €250
Safety Index:Very low
Our verdict Case closed

HappySpins Casino - Player’s attempt to self-exclude from the casino has been overlooked.

Resolved Submitted: 08 Oct 2022
Disputed amount: €475
Safety Index:High
Our verdict No reaction policy

Pulp Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 08 Oct 2022
Black points: 150
Disputed amount: £600
Safety Index:Very low
Our verdict Unjustified complaint

SuperBoss Casino - Player has experienced technical glitches while playing.

Closed Submitted: 08 Oct 2022
Disputed amount: A$1,000
Safety Index:High
Our verdict Unjustified complaint

MyStake Casino - Player has been accused of opening multiple accounts.

Closed Submitted: 08 Oct 2022
Disputed amount: €20,063
Safety Index:Very high
Our verdict Case closed

Winstoria Casino - Player’s struggling to withdraw her winnings.

Resolved Submitted: 08 Oct 2022
Disputed amount: €500
Safety Index:Very high
Our verdict Player stopped responding

Kings Chance Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 08 Oct 2022
Disputed amount: €215
Safety Index:Above average
Our verdict Unjustified complaint

Wintomato Casino - Player requests a deposit refund.

Closed Submitted: 08 Oct 2022
Disputed amount: A$250
Safety Index:High
Our verdict No reaction

Samosa Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 08 Oct 2022
Black points: 77
Disputed amount: €400
Safety Index:High
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