HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,387Opened983Unresolved5,118Resolved12,385Rejected20,901
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

SpaceWin Casino - The player's deposit did not arrive.

Closed Submitted: 10 Feb 2023
Disputed amount: 1,155 kr
Safety Index 2.9 Very low
Our verdict Player stopped responding

V.Vegas Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 10 Feb 2023
Disputed amount: 19,000 KGS
Safety Index 9.8 Very high
Our verdict Player stopped responding

Grandwin Casino - The player struggles to withdraw.

Closed Submitted: 09 Feb 2023
Disputed amount: 40,000 Kč
Safety Index 9.1 Very high
Our verdict Player stopped responding

Celsius Casino - Player's winnings were confiscated.

Closed Submitted: 09 Feb 2023
Disputed amount: 14,500 USD₮
Safety Index 2.5 Very low
Our verdict Player stopped responding

LyraCasino - The player's deposit did not arrive,

Closed Submitted: 09 Feb 2023
Disputed amount: €453
Safety Index 8.1 High
Our verdict Player stopped responding

Kraken Casino - Player's account was blocked.

Closed Submitted: 09 Feb 2023
Disputed amount: 27,000 руб
Safety Index 7.3 Above average
Our verdict Player stopped responding

PlayUZU Casino - The player struggles to withdraw his balance.

Closed Submitted: 09 Feb 2023
Disputed amount: $110,000 CLP
Safety Index 8.7 High
Our verdict Unjustified complaint

Cwinz Casino - The player's experiencing an unspecified issue.

Closed Submitted: 09 Feb 2023
Disputed amount: 35,000 INR
Safety Index 3.7 Low
Our verdict No reaction

SuperSeven Casino - The player's withdrawal is delayed.

Unresolved Submitted: 09 Feb 2023
Black points: 995
Disputed amount: €2,500
Safety Index 7.8 Above average
Our verdict Player stopped responding

Boo Casino - Player's withdrawal was canceled.

Closed Submitted: 09 Feb 2023
Disputed amount: C$5,700
Safety Index 6.0 Below average
Show more complaints (+10)
Showing 29,771 - 29,780 of 39,387 complaints
1...2,977 2,978 2,979...3,939
Go to pageof 3,939 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.