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All39,476Opened986Unresolved5,126Resolved12,405Rejected20,959
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Our verdict Unjustified complaint

iWild Casino - Player’s winnings have been reduced.

Closed Submitted: 12 Mar 2023
Disputed amount: NZ$2,200
Safety Index 9.8 Very high
Our verdict Case closed

Wintomato Casino - Player has been accused of opening multiple accounts.

Resolved Submitted: 12 Mar 2023
Disputed amount: $4,280
Safety Index 8.2 High
Our verdict Player stopped responding

PalmSlots Online Casino - Player’s withdrawal has been delayed.

Closed Submitted: 12 Mar 2023
Disputed amount: €5,000
Safety Index 1.6 Very low
Our verdict Case closed

Lucky Wilds Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 12 Mar 2023
Disputed amount: €4,000
Safety Index 3.9 Low
Our verdict Case closed

Lord Lucky Casino - Player would like to change her registered data.

Resolved Submitted: 12 Mar 2023
Disputed amount: €9
Safety Index 8.0 High
Our verdict Player stopped responding

Raging Bull Slots Casino - Player’s account has been blocked.

Closed Submitted: 11 Mar 2023
Disputed amount: $1,600
Safety Index 5.2 Below average
Our verdict Unjustified complaint

1win Casino - Player would like to change his registered data.

Closed Submitted: 11 Mar 2023
Disputed amount: 18,000 CFA
Safety Index 8.5 High
Our verdict No reaction policy

Mad Money Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 11 Mar 2023
Black points: 101
Disputed amount: €355
Safety Index 5.9 Below average
Our verdict Case closed

ExciteWin Casino - Player is struggling to complete account verification.

Resolved Submitted: 11 Mar 2023
Disputed amount: €1,100
Safety Index 9.2 Very high
Our verdict No reaction policy

Magic Win Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 11 Mar 2023
Black points: 321
Disputed amount: £2,260
Safety Index 0.6 Very low
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