HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,132Opened947Unresolved5,190Resolved12,604Rejected21,391
Active filters: Casino:
Clear all filters
Sort
Our verdict Other

SpinsBro Casino - Player’s bonus balance incorrectly reset to zero.

Closed Submitted: 07 Aug 2023
Disputed amount: €1,096
Safety Index 8.4 High
Our verdict Case closed

V.Vegas Casino - Player's withdrawal is delayed.

Resolved Submitted: 07 Aug 2023
Disputed amount: 2,000 zł
Safety Index 9.8 Very high
Our verdict Unjustified complaint

888 Casino - Player’s account has been blocked.

Closed Submitted: 07 Aug 2023
Disputed amount: ??
Safety Index 7.3 Above average
Our verdict Unjustified complaint

Starda Casino - Player didn't receive promised deposit bonus.

Closed Submitted: 07 Aug 2023
Disputed amount: 602 USD₮
Safety Index 8.0 High
Our verdict Case closed

Slotmaniax Casino - Player’s verification is delayed.

Resolved Submitted: 07 Aug 2023
Disputed amount: $1,200
Safety Index 7.6 Above average
Our verdict Justified complaint

CasinerX Casino - Player's verification is delayed.

Unresolved Submitted: 07 Aug 2023
Black points: 320
Disputed amount: $400
Safety Index 2.9 Very low
Our verdict Player stopped responding

Axecasino - Player's documents for verification are not accepted.

Closed Submitted: 07 Aug 2023
Disputed amount: €500
Safety Index 6.2 Below average
Our verdict Player stopped responding

QuickWin Casino - Player's withdrawal payment is delayed.

Closed Submitted: 07 Aug 2023
Disputed amount: €150
Safety Index 9.2 Very high
Our verdict Case closed

Powbet Casino - Player's withdrawal efforts hindered by website accessibility issues.

Resolved Submitted: 07 Aug 2023
Disputed amount: €500
Safety Index 9.2 Very high
Our verdict Player stopped responding

Need For Spin Casino - Player's deposit has not been credited.

Closed Submitted: 07 Aug 2023
Disputed amount: €60
Safety Index 9.0 Very high
Show more complaints (+10)
Showing 27,521 - 27,530 of 40,132 complaints
1...2,752 2,753 2,754...4,014
Go to pageof 4,014 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.