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All42,347Opened773Unresolved5,643Resolved13,391Rejected22,540
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Our verdict Case closed

Vave Casino - Player's withdrawal cancelled due to alleged duplicate accounts.

Resolved Submitted: 11 Feb 2024
Disputed amount: Ł21.055
Safety Index 7.2 Above average
Our verdict Player stopped responding

Gday Casino - Player enquires about withdrawal time.

Closed Submitted: 11 Feb 2024
Disputed amount: A$50
Safety Index 5.8 Below average
Our verdict Insufficient evidence from player

Spin Fever Casino - Underage gambling issue at an online casino.

Closed Submitted: 11 Feb 2024
Disputed amount: A$6,000
Safety Index 8.1 High
Our verdict Other

LuckyBlock Casino - Player disputes point tally in casino tournament.

Closed Submitted: 11 Feb 2024
Disputed amount: $2,000
Safety Index 4.8 Low
Our verdict Player stopped responding

Candy Casino - Player unable to update profile information.

Closed Submitted: 11 Feb 2024
Disputed amount: ??
Safety Index 5.5 Below average
Our verdict Player stopped responding

1win Casino - Player’s self-exclusion request has been ignored.

Closed Submitted: 11 Feb 2024
Disputed amount: €2,000
Safety Index 8.7 High
Our verdict Case closed

Joker8 Casino - Player struggles to suspend account due to gambling addiction.

Resolved Submitted: 10 Feb 2024
Disputed amount: €200
Safety Index 7.9 Above average
Our verdict Case closed

Nine Casino - Player's large withdrawal request repeatedly cancelled.

Resolved Submitted: 10 Feb 2024
Disputed amount: $14,000
Safety Index 8.8 High
Our verdict Unjustified complaint

HitNSpin Casino - Player's account blocked after bonus activation.

Closed Submitted: 10 Feb 2024
Disputed amount: €410
Safety Index 9.8 Very high
Our verdict Unjustified complaint

HitNSpin Casino - Player’s account blocked and winnings confiscated.

Closed Submitted: 10 Feb 2024
Disputed amount: €450
Safety Index 9.8 Very high
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