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All42,338Opened784Unresolved5,644Resolved13,377Rejected22,533
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Our verdict Case closed

KatsuBet Casino - Player cannot alter account name for KYC compliance.

Resolved Submitted: 01 Apr 2024
Disputed amount: C$42
Safety Index 9.4 Very high
Our verdict Other

NovaJackpot Casino - Player experiences difficulties with KYC verification.

Closed Submitted: 01 Apr 2024
Disputed amount: €200
Safety Index 8.3 High
Our verdict Case closed

NineWin Casino - Player's payout has been delayed and her account has been closed.

Resolved Submitted: 01 Apr 2024
Disputed amount: £47,568
Safety Index 8.4 High
Our verdict Player stopped responding

NineWin Casino - Player claims that payment has been delayed.

Closed Submitted: 01 Apr 2024
Disputed amount: £30
Safety Index 8.4 High
Our verdict Player stopped responding

Kingmaker Casino - Player’s withdrawal is delayed.

Closed Submitted: 01 Apr 2024
Disputed amount: €300
Safety Index 3.6 Low
Our verdict Other

WinBet Casino BG - Player’s bonus and bets were cancelled.

Closed Submitted: 01 Apr 2024
Disputed amount: 5,000 лв
Safety Index 8.9 High
Our verdict Case closed

Betrophy Casino - Player's withdrawal is continuously delayed.

Resolved Submitted: 01 Apr 2024
Disputed amount: €3,700
Safety Index 4.8 Low
Our verdict Case closed

Brango Casino - Player's withdrawal has been denied.

Resolved Submitted: 01 Apr 2024
Disputed amount: $50
Safety Index 8.2 High
Our verdict Player stopped responding

MyStake Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 01 Apr 2024
Disputed amount: £13,000
Safety Index 9.7 Very high
Our verdict Player stopped responding

NineWin Casino - Player is having difficulty verifying deposit method.

Closed Submitted: 01 Apr 2024
Disputed amount: £175
Safety Index 8.4 High
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