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All38,498Opened988Unresolved4,935Resolved12,112Rejected20,463
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Our verdict Unjustified complaint

BetMGM Casino UK - Player's account suspended due to responsible gaming issues.

Closed Submitted: 29 Dec 2023
Disputed amount: £1,600
Safety Index:Very high
Our verdict No reaction

Lucky Jungle Casino - Player’s account with pending withdrawal has been closed.

Unresolved Submitted: 29 Dec 2023
Black points: 60
Disputed amount: 409 kr.
Safety Index:High
Our verdict No reaction policy

Blizz Casino - Player's withdrawal has been delayed significantly.

Unresolved Submitted: 29 Dec 2023
Black points: 1,207
Disputed amount: $13,100
Safety Index:Low
Our verdict Player stopped responding

Fortune Clock Casino - Casino permitted improper practices and account closure failure.

Closed Submitted: 29 Dec 2023
Disputed amount: £450
Safety Index:Below average
Our verdict Player stopped responding

Galactic Wins Casino - Player's winnings were confiscated.

Closed Submitted: 29 Dec 2023
Disputed amount: 9,946 R$
Safety Index:Below average
Our verdict Player stopped responding

Onedun Casino - Player received the wrong bonus.

Closed Submitted: 29 Dec 2023
Disputed amount: €20
Safety Index:High
Our verdict Case closed

MyStake Casino - Player's deposit has not been credited.

Resolved Submitted: 29 Dec 2023
Disputed amount: £172
Safety Index:Very high
Our verdict Player stopped responding

Flappy Casino - Player's withdrawal is delayed.

Closed Submitted: 29 Dec 2023
Disputed amount: €500
Safety Index:High
Our verdict Player stopped responding

50 Crowns Casino - Player accuses casino of rigging games.

Closed Submitted: 28 Dec 2023
Disputed amount: €10,000
Safety Index:Very low
Our verdict No reaction policy

Superb Casino - Player's withdrawal is delayed.

Unresolved Submitted: 28 Dec 2023
Black points: 145
Disputed amount: £500
Safety Index:Very low
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