HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,354Opened970Unresolved5,117Resolved12,373Rejected20,894
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Sportuna Casino - Player's withdrawal has been reversed.

Closed Submitted: 03 Mar 2024
Disputed amount: €800
Safety Index 8.1 High
Our verdict Other

Parimatch Casino IN - Player's free spins issue unresolved.

Closed Submitted: 03 Mar 2024
Disputed amount: 6,000 INR
Safety Index 5.8 Below average
Our verdict Other

Zumospin Casino - Player struggles with the max cashout limit applied to winnings.

Closed Submitted: 03 Mar 2024
Disputed amount: €50
Safety Index 9.0 Very high
Our verdict Case closed

777onfire Casino - Player's withdrawal request has not been processed.

Resolved Submitted: 03 Mar 2024
Disputed amount: €1,500
Safety Index 6.7 Fresh casino
Our verdict Player stopped responding

Lukki Casino - Player’s withdrawal has been delayed.

Closed Submitted: 03 Mar 2024
Disputed amount: C$1,700
Safety Index 6.2 Below average
Our verdict No reaction policy

Spicy Jackpots Casino - Player's withdrawal request is being delayed.

Unresolved Submitted: 03 Mar 2024
Black points: 62
Disputed amount: £150
Safety Index 1.8 Very low
Our verdict Player stopped responding

MyStake Casino - Player's deposit not credited to the account.

Closed Submitted: 03 Mar 2024
Disputed amount: $2,200 ARS
Safety Index 9.6 Very high
Our verdict No reaction policy

Hornetbet Casino - Player faces issues during registration.

Unresolved Submitted: 03 Mar 2024
Black points: 32
Disputed amount: 30 R$
Safety Index 3.0 Very low
Our verdict Unjustified complaint

Solisbet Casino - Player requests refund after failed self-exclusion.

Closed Submitted: 03 Mar 2024
Disputed amount: €800
Safety Index 5.2 Below average
Our verdict Unjustified complaint

JokaBet Casino - Player alleges lack of responsible gambling measures.

Closed Submitted: 03 Mar 2024
Disputed amount: £35,075
Safety Index 8.5 High
Show more complaints (+10)
Showing 23,041 - 23,050 of 39,354 complaints
1...2,304 2,305 2,306...3,936
Go to pageof 3,936 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.