HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,348Opened765Unresolved5,462Resolved13,075Rejected22,046
Active filters: Casino:
Clear all filters
Sort
Our verdict Against fair gambling

Boo Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 01 Jun 2024
Black points: 1,620
Disputed amount: 17,000 R$
Safety Index 6.0 Below average
Our verdict Player stopped responding

Betiro Casino - Player claims that payment has been delayed.

Closed Submitted: 01 Jun 2024
Disputed amount: 61,063 USD₮
Safety Index 2.0 Very low
Our verdict Unjustified complaint

SpinsBro Casino - Player’s account has been closed after missing winnings.

Closed Submitted: 01 Jun 2024
Disputed amount: €200
Safety Index 8.4 High
Our verdict Player stopped responding

JokaBet Casino - Player spent money at a casino with a fake license.

Closed Submitted: 01 Jun 2024
Disputed amount: £8,000
Safety Index 8.5 High
Our verdict Case closed

Rolling Slots Casino - Player's winnings are short.

Resolved Submitted: 01 Jun 2024
Disputed amount: 2,250 kr.
Safety Index 9.2 Very high
Our verdict Case closed

Lucky Ones Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 01 Jun 2024
Disputed amount: A$1,000
Safety Index 3.2 Very low
Our verdict Player stopped responding

Nine Casino - Player’s withdrawal has been delayed due to technical issue.

Closed Submitted: 01 Jun 2024
Disputed amount: €1,416
Safety Index 8.8 High
Our verdict Player stopped responding

Raketti Casino - Player demands refund after gambling ban not enforced.

Closed Submitted: 01 Jun 2024
Disputed amount: ??
Safety Index 6.2 Below average
Our verdict Case closed

Spinaro Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 01 Jun 2024
Disputed amount: €320
Safety Index 8.3 High
Our verdict No reaction policy

BetdaVirada Casino - Player’s withdrawal request has been delayed.

Unresolved Submitted: 01 Jun 2024
Black points: 43
Disputed amount: 600 R$
Safety Index 3.4 Very low
Show more complaints (+10)
Showing 22,931 - 22,940 of 41,348 complaints
1...2,293 2,294 2,295...4,135
Go to pageof 4,135 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!