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All40,507Opened897Unresolved5,259Resolved12,732Rejected21,619
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Our verdict Unjustified complaint

Smokace Casino - Player's winnings confiscated due to bonus terms.

Closed Submitted: 21 Apr 2024
Disputed amount: €495,000
Safety Index 9.4 Very high
Our verdict Player stopped responding

Jackpot Jill Casino - Player’s winnings suddenly disappeared.

Closed Submitted: 21 Apr 2024
Disputed amount: A$38,000
Safety Index 7.9 Above average
Our verdict Case closed

Drip Casino - Player experienced delayed withdrawal and account suspension.

Resolved Submitted: 21 Apr 2024
Disputed amount: €5,300
Safety Index 7.9 Above average
Our verdict Case closed

WinDetta Casino - Player complains about unexpected withdrawal restrictions.

Resolved Submitted: 21 Apr 2024
Disputed amount: €800
Safety Index 9.0 Very high
Our verdict No reaction

WOAH99 Casino - Player's winnings have been confiscated.

Unresolved Submitted: 21 Apr 2024
Black points: 176
Disputed amount: A$350
Safety Index 2.8 Very low
Our verdict Unjustified complaint

Bullsbet.io Casino - Casino didn't respect player's self-exclusion request.

Closed Submitted: 21 Apr 2024
Disputed amount: C$550
Safety Index 9.1 Very high
Our verdict Case closed

1win Casino - Player's deposit hasn't been credited to the account.

Resolved Submitted: 21 Apr 2024
Disputed amount: 19,985 INR
Safety Index 8.4 High
Our verdict Uncertain case

Bambet Casino - Player's withdrawal was interrupted due to a casino closure.

Unresolved Submitted: 21 Apr 2024
Black points: 50
Disputed amount: A$59
Safety Index 7.6 Above average
Our verdict No reaction policy

Rouge Casino - Player experiences lengthy payout delay.

Unresolved Submitted: 21 Apr 2024
Black points: 110
Disputed amount: €400
Safety Index 1.7 Very low
Our verdict No reaction policy

GoldenLion.bet Casino - Player's payout is delayed.

Unresolved Submitted: 21 Apr 2024
Black points: 146
Disputed amount: €600
Safety Index 0.4 Very low
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