HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,450Opened815Unresolved5,656Resolved13,410Rejected22,569
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

BCPlay Casino - Player requests refund due to account issues.

Unresolved Submitted: 03 Sep 2024
Black points: 100
Disputed amount: €73
Safety Index 6.1 Below average
Our verdict Player stopped responding

Mega Dice Casino - Player is struggling to complete his verification.

Closed Submitted: 03 Sep 2024
Disputed amount: €40
Safety Index 2.1 Very low
Our verdict Other

BetMaximus Casino - Player’s withdrawal is delayed due to verification issues.

Closed Submitted: 03 Sep 2024
Disputed amount: €2,000
Safety Index 6.8 Above average
Our verdict Case closed

ZeusWin Casino - Player's withdrawal is delayed.

Resolved Submitted: 03 Sep 2024
Disputed amount: €500
Safety Index 5.3 Below average
Our verdict Case closed

Cashwin Casino - Player’s deposit is missing from account.

Resolved Submitted: 03 Sep 2024
Disputed amount: €350
Safety Index 8.3 High
Our verdict Against fair gambling

Kingdom Casino - Player's winnings were confiscated.

Unresolved Submitted: 03 Sep 2024
Black points: 11,976
Disputed amount: €28,924
Safety Index 4.5 Low
Our verdict Case closed

WinGaga Casino - Player faces delayed withdrawal and game issues.

Resolved Submitted: 03 Sep 2024
Disputed amount: €300
Safety Index 8.5 High
Our verdict Player stopped responding

RoyalGame Casino - Player's withdrawal request is delayed.

Closed Submitted: 03 Sep 2024
Disputed amount: €20,300
Safety Index 6.8 Above average
Our verdict Player stopped responding

Lucky Pays Casino - Player’s withdrawal is delayed due to account restrictions.

Closed Submitted: 03 Sep 2024
Disputed amount: €2,840
Safety Index 3.1 Very low
Our verdict Player stopped responding

CrownPlay Casino - Player’s withdrawals are delayed and rejected.

Closed Submitted: 03 Sep 2024
Disputed amount: €500
Safety Index 6.9 Above average
Show more complaints (+10)
Showing 22,111 - 22,120 of 42,450 complaints
1...2,211 2,212 2,213...4,245
Go to pageof 4,245 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.