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All39,591Opened959Unresolved5,146Resolved12,462Rejected21,024
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Our verdict Case closed

Snatch Casino - Player's withdrawal delayed due to ongoing verification requests.

Resolved Submitted: 21 May 2024
Disputed amount: €500
Safety Index 9.8 Very high
Our verdict Case closed

BDM Bet Casino - Player struggles with providing proof of deposit.

Resolved Submitted: 21 May 2024
Disputed amount: C$2,160
Safety Index 9.0 Very high
Our verdict Failed self-exclusion

LuckyMax Casino - Online casino ignores player's self-exclusion request.

Unresolved Submitted: 21 May 2024
Black points: 19,887
Disputed amount: €36,633
Safety Index 0.2 Very low
Our verdict Player stopped responding

Parimatch Casino IN - Player's deposit not credited in the Casino account.

Closed Submitted: 21 May 2024
Disputed amount: 20,000 INR
Safety Index 5.8 Below average
Our verdict Player stopped responding

Merlin Casino - Player’s winnings cancelled due to 'multiple IPs'.

Closed Submitted: 21 May 2024
Disputed amount: 493 R$
Safety Index 7.9 Above average
Our verdict Player stopped responding

Revolution Casino - Player's withdrawal requests are delayed.

Closed Submitted: 21 May 2024
Disputed amount: €470
Safety Index 7.9 Above average
Our verdict Player stopped responding

HitNSpin Casino - Player’s withdrawal has been limited and delayed.

Closed Submitted: 21 May 2024
Disputed amount: €4,000
Safety Index 9.8 Very high
Our verdict Other

AvoCasino - Player faces confusing wagering requirements.

Closed Submitted: 21 May 2024
Disputed amount: €50
Safety Index 8.0 High
Our verdict Player stopped responding

NineWin Casino - Player is having problems with ID verification.

Closed Submitted: 21 May 2024
Disputed amount: £553
Safety Index 8.4 High
Our verdict Unjustified complaint

Verde Casino - Player's accounts blocked due to duplication.

Closed Submitted: 21 May 2024
Disputed amount: €500
Safety Index 9.4 Very high
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