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All41,034Opened924Unresolved5,349Resolved12,884Rejected21,877
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Our verdict Case closed

Royal Stars Casino - Player’s verification and withdrawal are delayed.

Resolved Submitted: 03 Sep 2024
Disputed amount: €300
Safety Index 8.2 High
Our verdict Insufficient evidence from casino

CryptoBetSports Casino - Player's account was closed over KYC issues.

Unresolved Submitted: 03 Sep 2024
Black points: 2,214
Disputed amount: €2,000
Safety Index 3.3 Very low
Our verdict Unjustified complaint

ChachaBet Casino - Player was able to register despite being self-excluded in the previous brand.

Closed Submitted: 03 Sep 2024
Disputed amount: €165
Safety Index 5.2 Below average
Our verdict No reaction policy

Jackpot City Casino - Player's withdrawal is delayed.

Unresolved Submitted: 02 Sep 2024
Black points: 16
Disputed amount: C$200
Safety Index 8.0 High
Our verdict Unjustified complaint

1win Casino - Player's account has been closed after a winning.

Closed Submitted: 02 Sep 2024
Disputed amount: $3,840
Safety Index 8.3 High
Our verdict Insufficient evidence from player

SlotsVil Casino - Player's funds are confiscated due to a game issue.

Closed Submitted: 02 Sep 2024
Disputed amount: €14,000
Safety Index 6.7 Above average
Our verdict Case closed

PowerUp Casino - Player’s withdrawal is delayed.

Resolved Submitted: 02 Sep 2024
Disputed amount: €500
Safety Index 8.5 High
Our verdict Player stopped responding

BetVip Casino - Player's winnings are delayed by the casino.

Closed Submitted: 02 Sep 2024
Disputed amount: Mex$6,000
Safety Index 8.5 High
Our verdict Insufficient evidence from casino

Parimatch Casino IN - Player’s account has been closed due to alleged fraud.

Unresolved Submitted: 02 Sep 2024
Black points: 5,427
Disputed amount: 455,385 INR
Safety Index 5.8 Below average
Our verdict Other

Winnerz Casino - Player’s refund request is rejected by the casino.

Closed Submitted: 02 Sep 2024
Disputed amount: €8,712
Safety Index 9.5 Very high
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