HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,195Opened884Unresolved5,394Resolved12,968Rejected21,949
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Instant Casino - Player's withdrawal has been delayed.

Closed Submitted: 01 Dec 2024
Disputed amount: €4,000
Safety Index 0.8 Very low
Our verdict Insufficient evidence from casino

DaVegas Casino - Player's account has been closed unexpectedly.

Unresolved Submitted: 01 Dec 2024
Black points: 250
Disputed amount: 31,000 INR
Safety Index 6.5 Above average
Our verdict Player stopped responding

Legiano Casino - Player's account has been closed without explanation.

Closed Submitted: 30 Nov 2024
Disputed amount: €179
Safety Index 8.5 High
Our verdict Case closed

BetiBet Casino - Player's deposit is delayed at the casino.

Resolved Submitted: 30 Nov 2024
Disputed amount: $40
Safety Index 7.5 Above average
Our verdict Player stopped responding

BOYLE Casino - Player complains about terrible game experience.

Closed Submitted: 30 Nov 2024
Disputed amount: €1,000
Safety Index 9.2 Very high
Our verdict Case closed

Playfina Casino - Player’s account has been disabled.

Resolved Submitted: 30 Nov 2024
Disputed amount: A$2,400
Safety Index 8.6 High
Our verdict Failed self-exclusion

Celsius Casino - Player's account remains active after closure request.

Unresolved Submitted: 30 Nov 2024
Black points: 6,264
Disputed amount: 12,510 USD₮
Safety Index 2.5 Very low
Our verdict Case closed

Nine Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 30 Nov 2024
Disputed amount: 358 R$
Safety Index 8.8 High
Our verdict Other

SportoSpin Casino - Player's deposit is confiscated despite account being closed.

Closed Submitted: 30 Nov 2024
Disputed amount: €1,000
Safety Index 4.9 Low
Our verdict Unjustified complaint

LuckyBlock Casino - Player claims winnings were confiscated due to game exit.

Closed Submitted: 30 Nov 2024
Disputed amount: €8,000
Safety Index 4.4 Low
Show more complaints (+10)
Showing 18,781 - 18,790 of 41,195 complaints
1...1,878 1,879 1,880...4,120
Go to pageof 4,120 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.