HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,279Opened787Unresolved5,450Resolved13,040Rejected22,002
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

Dazzlehand Casino - Player's withdrawal request is denied.

Closed Submitted: 11 Mar 2025
Disputed amount: €27,000
Safety Index 5.1 Below average
Our verdict Player stopped responding

Parimatch Casino IN - Player's deposit has been confiscated.

Closed Submitted: 11 Mar 2025
Disputed amount: 1,100 INR
Safety Index 5.8 Below average
Our verdict Case closed

HugoBets Casino - Player’s withdrawal is delayed.

Resolved Submitted: 11 Mar 2025
Disputed amount: €300
Safety Index 4.1 Low
Our verdict Player stopped responding

Ghost Wager Casino - Player cannot withdraw winnings due to lack of support.

Closed Submitted: 11 Mar 2025
Disputed amount: NZ$5,800
Safety Index 6.1 Below average
Our verdict Other

Parimatch Casino IN - Player's account has been blocked.

Closed Submitted: 11 Mar 2025
Disputed amount: 239,138 INR
Safety Index 5.8 Below average
Our verdict Player stopped responding

NV Casino - Player's withdrawal has been delayed and account blocked.

Closed Submitted: 11 Mar 2025
Disputed amount: €820
Safety Index 8.7 High
Our verdict Player stopped responding

Spinsala Casino - Player's account closure request is delayed.

Closed Submitted: 11 Mar 2025
Disputed amount: $5,000
Safety Index 0.0 Very low
Our verdict Player stopped responding

V.Vegas Casino - Player's account is unlawfully blocked.

Closed Submitted: 11 Mar 2025
Disputed amount: €700
Safety Index 9.8 Very high
Our verdict Unjustified complaint

Wintopia Casino - Player’s withdrawals are delayed.

Closed Submitted: 11 Mar 2025
Disputed amount: €8,500
Safety Index 8.2 High
Our verdict No reaction

888 Casino Ontario - Player's withdrawal request is delayed.

Unresolved Submitted: 11 Mar 2025
Black points: 1,188
Disputed amount: C$10,336
Safety Index 7.0 Above average
Show more complaints (+10)
Showing 16,371 - 16,380 of 41,279 complaints
1...1,637 1,638 1,639...4,128
Go to pageof 4,128 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!