HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,380Opened744Unresolved5,472Resolved13,088Rejected22,076
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Spinanga Casino - Player experiences delayed withdrawals.

Resolved Submitted: 16 Apr 2025
Disputed amount: C$2,250
Safety Index 8.4 High
Our verdict Other

CrownPlay Casino - Player’s account is closed and withdrawal is delayed.

Closed Submitted: 16 Apr 2025
Disputed amount: €5,000
Safety Index 6.9 Above average
Our verdict Unjustified complaint

Bets.io Casino - Player's account has been closed for alleged fraud.

Closed Submitted: 16 Apr 2025
Disputed amount: 1,600 AMD
Safety Index 3.2 Very low
Our verdict Case closed

Casinoly Casino - Player's account has been closed.

Resolved Submitted: 16 Apr 2025
Disputed amount: €190
Safety Index 8.6 High
Our verdict Case closed

Shuffle Casino - Player's withdrawal request is delayed.

Resolved Submitted: 16 Apr 2025
Disputed amount: $16,908
Safety Index 4.8 Low
Our verdict Case closed

Immerion Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 16 Apr 2025
Disputed amount: 327 USD₮
Safety Index 8.5 High
Our verdict Other

QuickWin Casino - Player’s withdrawal requests are delayed.

Closed Submitted: 16 Apr 2025
Disputed amount: €500
Safety Index 8.6 High
Our verdict Player stopped responding

Felix Spin Casino - Player's withdrawal is delayed and account statements are requested.

Closed Submitted: 16 Apr 2025
Disputed amount: €2,000
Safety Index 7.7 Above average
Our verdict Other

RealSpin Casino - Player's winnings have been confiscated.

Closed Submitted: 16 Apr 2025
Disputed amount: €2,062
Safety Index 2.5 Very low
Our verdict Case closed

Verde Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 16 Apr 2025
Disputed amount: €360
Safety Index 9.4 Very high
Show more complaints (+10)
Showing 15,211 - 15,220 of 41,380 complaints
1...1,521 1,522 1,523...4,138
Go to pageof 4,138 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!