HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,155Opened898Unresolved5,771Resolved13,698Rejected22,788
Active filters: Casino:
Clear all filters
Sort
Current status Waiting for casino to reply 6d 5h 51m 5s

Vincispin Casino - Player's verification is delayed and unclear.

Opened Submitted: 14 Aug 2026
Safety Index 8.1 High
Current status Waiting for casino to reply 5d 2h 51m 37s

Hotloot Casino - Player's withdrawal has been confiscated.

Opened Submitted: 14 Aug 2026
Safety Index 1.4 Very low
Our verdict No reaction policy

ShinyWilds Casino - Player’s account has been closed.

Unresolved Submitted: 14 Aug 2026
Black points: 68
Disputed amount: €500
Safety Index 3.4 Very low
Current status Waiting for player to reply 2d 4h 29m 1s

Zlot Casino - Player's withdrawal is delayed and funds are being withheld.

Opened Submitted: 14 Aug 2026
Safety Index 7.3 Fresh casino
Our verdict No reaction policy

Kikobet Casino - Player's account has been reopened after exclusion.

Unresolved Submitted: 14 Aug 2026
Black points: 222
Disputed amount: €1,000
Safety Index 2.3 Very low
Current status Waiting for casino to reply 4d 6h 51m 37s

Spinorhino Casino - Player's funds have been confiscated.

Opened Submitted: 14 Aug 2026
Safety Index 2.1 Very low
Current status Waiting for casino to reply 4d 9h 51m 37s

SlotLords Casino - Player’s winnings are delayed and account closure ignored.

Opened Submitted: 14 Aug 2026
Safety Index 8.3 High
Current status Waiting for Casino Guru to reply 4d 22h 11m 35s

Newlucky Casino - Player's winnings are being confiscated.

Opened Submitted: 14 Aug 2026
Safety Index 6.6 Above average
Our verdict Player stopped responding

Aladdins Gold Casino - Player's withdrawal has been delayed for six weeks.

Closed Submitted: 13 Aug 2026
Disputed amount: €200
Safety Index 0.7 Very low
Our verdict Player stopped responding

Superb Casino - Player’s withdrawal has been delayed.

Closed Submitted: 13 Aug 2026
Disputed amount: £3,143
Safety Index 2.0 Very low
Show more complaints (+10)
Showing 1,311 - 1,320 of 43,155 complaints
1...131 132 133...4,316
Go to pageof 4,316 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.