HomeComplaintsCoinGames Casino - Player's winnings confiscated by casino.

CoinGames Casino - Player's winnings confiscated by casino.

Amount: €80

CoinGames Casino
Safety Index:Above average
Submitted: 09 May 2024 | Case closed : 24 May 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

5 months ago

The player from Tunisia had accused Coingames.fun of scamming him. After he won 71 Euros and attempted a withdrawal, his winnings were seized. He also experienced issues with deposits not reflecting in his account. The Complaints Team had extended the response time by 7 days for the player to provide more information. However, due to the player's lack of response, we were unable to investigate further and had to reject the complaint.

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5 months ago

This casino are scammer I won 71 euro I try to withdraw it take a money and I deposit money but not get them in my accounts coingames.fun

Support always lying to me

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5 months ago

Dear Dragon78,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Coin Game Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently, Best regards,

Nick

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5 months ago

Dear Dragon78,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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5 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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