HomeComplaintsCoinDragon Casino - Player is enquiring about restricted countries.

CoinDragon Casino - Player is enquiring about restricted countries.

Amount: ??

CoinDragon Casino
Safety Index:Below average
Submitted: 09 Oct 2020 | Case closed : 25 Oct 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player from Germany is requesting information regarding restricted jurisdictions. We rejected the complaint because the player didn't respond to our messages and questions.

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4 years ago
Translation

There is casino and where can you not gamble?

Automatic translation:
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4 years ago

Dear Horno,

Thank you very much for submitting your query. I’m afraid, I will need more information and details. Could you please elaborate? Do I understand it correctly that you would like to register a new account?

I have checked terms and conditions regarding restricted jurisdictions, and this is what I fund https://www.coindragon.com/info/terms-and-conditions:

"United States of America, the United States Territories, the Netherlands, Curacao, Dutch Caribbean Islands"

Please let us know if this advice was helpful or we need to intervene. Looking forward to hearing from you.

Best regards,

Petronela

Edited by a Casino Guru admin
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4 years ago

Dear Horno,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

 

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4 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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