The player was unable to withdraw due to limited options of payment methods. At first, the complaint was rejected because the player failed to accept the offered alternative payment method and to further cooperate in resolving the issue. Later, the player contacted us and with our little help, he withdrew his winnings to his newly-created crypto wallet. The complaint is resolved.
ClubRiches Casino - The player's unable to withdraw.
Amount: €1,000
ClubRiches Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Resolved
Our verdict
Case closed
RESOLVED
Case summary
1 year ago
Public
Public
1 year ago
Greetings all,
Based on the information received from the player, the status of the complaint has been updated.
„Thank you i have got my whithdrawl.
Milad"
Thank you, milad1, for confirming and for using the Casino Guru complaint resolution centre. I am very glad you have received your funds. As the issue has been successfully resolved, we will now mark your complaint as 'resolved' in our system. Although I sincerely hope it will not happen, please do not hesitate to contact us in the future if you run into any issues with this or any other casino. We are here to help.
Thank you too, ClubRiches Casino Team, for providing information and for your cooperation.
Best regards,
Branislav, Casino.guru
Please disable your AdBlock