The player from United Kingdom has chosen to play his winnings rather than completing greatly complicated account verification. We rejected the complaint because the player didn't respond to our messages and questions.
Won 400 euro,sent my documents in more than once,always sent back with the same to do list which is massive compared with other casinos,Received a phone call to verify but still didn’t want to pay so I just used up my credit and will never touch CLASSy slots or there sister casinos again.If there was a minus score this casino would score it every time,if you don’t want to be payed out this is the casino for you!
Dear Andrew,
Thank you very much for your feedback. I would recommend sharing your experience in our Forum https://casino.guru/forum, where it will be accessible and visible for more players.
Additionally, please check our recommended casinos for English players: https://casino.guru/top-online-casinos#tab=RECOMMENDED. To make absolutely sure you see the most suitable casinos, check your language and country preferences:
Please let me know if there is anything else, I could do for you in this matter, otherwise, I will be forced to reject your complaint. Thank you for your understanding.
Best regards,
Petronela