The player from Spain is dissatisfied with the casino’s RTP (Return to Player), unreliable games and overall experience. Even if we’ve assumed that the issue has been resolved, without a confirmation from the player, we were forced to reject this complaint.
Classy Slots Casino - Player is highly dissatisfied with overall casino experience.
Amount: ??
Classy Slots Casino
Safety Index:Very lowSafety Index
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
4 years ago
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4 years ago
Translation
My complaint is generally with the cssino, unreliable games, very high index of plays without a prize, awards below normal, there is no explanation today, specifically they tell me k to get bonus I need to deposit and by threatening to bring this to you I am assigned a 150e bonus. It seems to me to be an unreliable casino and without any kind of fun. Please we all have to get the closure of this casino. Thank you.
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4 years ago
Dear Eduardo,
Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing.
If you have more information that would help our case, please forward it to me. We will need more details and information, so we could understand the whole issue completely. Are there any funds being held by the casino? Thank you in advance for your reply.
Best regards,
Petronela
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4 years ago
Translation
Good afternoon. I have been cheated and teased by this casino. First, they always ask me for documents, even if they already have them. They keep what little I earn 20 days without justification. three days.my manager account only calls me to k Enter once I miss it is impossible to find her.or you are not or I will be c *** o a few days etc I k kiero is k among all we can stop the feet of this casino And let's not fall as I do. Thank you very much.
Edited by a Casino Guru admin
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4 years ago
Dear Eduardo,
Did I understand it correctly that there is a pending withdrawal?
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4 years ago
Translation
There is no withdrawal that happened to me previously, now continuous emails without response.
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4 years ago
I’m very sorry Eduardo, but I still don’t understand what the issue is. Why you’re trying to contact the casino?
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4 years ago
Translation
Porke, I feel cheated, unanswered mailings, bonuses impossible to convert into real money, games of no credibility, etc, etc.
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4 years ago
Eduardo, all the flaws of Classy Slots Casino are mentioned in our review https://casino.guru/classy-slots-casino-review. Amount of complaints, unfair terms and conditions, blacklist, all those factors have contributed to 0,0 rating. As you can see from all of the information in our review, Classy Slots Casino is a very bad online casino. We don't recommend playing at it and strongly advise you to stay away from it. If you have any supporting evidence or more detailed information that would help to build our case on, please do not hesitate to forward it to me, otherwise, I will be forced to reject your complaint as it’s too general without relevant proofs. Thank you for your understanding.
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4 years ago
Translation
You are right, I will continue to inform you, thank you very much.
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4 years ago
Translation
Good morning. I am happy with the response from the casino I withdraw my keja. Waiting for you to comply with it. Thank you.
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4 years ago
Dear Eduardo,
Do I understand it correctly, that you wish to close this complaint? Thank you.
